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How To Get Great Testimonials (Without Pressuring or Badgering)

I’m often asked, “How do you get good testimonials?” Of course, the truest answer is, “Do good work.” Without that, nothing I am about to say holds much water. But, if we don’t acknowledge that it’s possible to do wonderful work and not be furnished with written testimonials from the very people you served, well… …

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Interview with Kundan Chhabra: How to Make it Easier to Get Business by Creating a Context of Good Will, Nurturance, Trust and Alignment

A few months ago, my Facebook friend Kundan Chhabra posted something that caught my eye. It was about creating a context of good will in your business. I messaged him asking if he would be willing to write a guest post for my blog about it. It took a few months of conversation but what …

Interview with Kundan Chhabra: How to Make it Easier to Get Business by Creating a Context of Good Will, Nurturance, Trust and Alignment Read More

The real reason to do intro workshops (and what this can teach you about the rest of your marketing).

I’m a big fan of the intro workshop – that two to three hour experience that gives people a good taste of who you are and what you do. In the first seven or so years of my business, these kinds of workshops were my bread and butter. I did them for free and used …

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On Promises

The purpose of marketing is to make promises. The purpose of your business is to keep them. Most traditional cultures in the world are overflowing with proverbs around the importance of keeping your word and doing what you say you will do. It’s certainly true for my own Scottish and Celtic ancestry. “If I break …

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Gifts vs. Tools

Gifts and tools are different things. Gifts are those things that come to you naturally. Those capacities, inclination, tendencies and abilities you were born with. These are the things you do that feel effortless for you where you lose track of time. We are, in some mysterious way, born with these. They are woven into …

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Intake Forms & Earning Trust

I went to see a therapist the other day. It was my first time making an appointment with her. I arrived early to the old house, renovated to be a clinic where my naturopath is also housed, and was offered some tea while I filled out the intake form. Some of the questions were straight …

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