Accepting applications until April 14th, 2025 at 11:55pm Pacific. 

General:

This agreement aims to lay out the general working terms and requirements for the position of MfH Membership Coordinator, as an independent contractor for the Marketing for Hippies membership program, as directed by Tad Hargrave.

The membership program is the core of Tad’s income and the members are a huge source of ‘word of mouth’ for Tad’s work. The successful execution of the MfH Membership Coordinator role is key to Tad’s business.

We are looking for someone who:

• Is systems minded. You’re passionate about details, administration, project management, and creating and managing simple, sustainable systems. A love of spreadsheets and checklists will serve you well.
• Loves our work. You’re familiar with and love the work of Marketing for Hippies around ethical and effective marketing and feel aligned with our Mission, Vision and Values and Contractor Values & Agreements.
• Loves hippy entrepreneurs. You love the thought of supporting hippie entrepreneurs from around the world to grow their beautiful wee businesses into things that actually sustain them.
• Is looking for a steady gig. You like the thought of this role being a significant part of your life for the coming three years at least (not just a few months), maybe even more! Our ideal person is not someone who is excited to get their own business off the ground full time as soon as possible.
• Has a hard-working yet chill vibe.
• Communication: We value honest, kind and clear communication and are looking for people who value the same. 
• Self motivating: you’ll be given very clear systems but we’re also looking for someone who has a keen eye towards nipping problems in the bud and who can bring good suggestions for their resolution. 

Why It Matters:

This role is the central pillar for our business. Our Membership is the core income generator of Marketing for Hippies and the main way we help people:

• 2025 will see us stabilizing the membership and migrating it from Mighty Networks to Simplero.
• 2026-2027 will see us continuing to grow the Membership and rolling out an upgraded Membership in Simplero, an Apprenticeship Program (also housed in Simplero) where business coaches can dig deep into Tad’s approach to ethical marketing. During these years, we expect to see the size of our following grow significantly. 
• 2029 and beyond will see the shift into Tad stepping back from Marketing for Hippies and into his cultural work. This may include the selling or passing on of Marketing for Hippies into other hands. Your role will be central in setting the stage to make this transition smooth and easy.

Core Things You’ll Need:

Tech: 

• A strong, reliable internet connection.
• A robust, reliable new-ish laptop or desktop with plenty of RAM and storage.

Time: 

• The ability to regularly be in touch with someone in the Pacific time zone.
• A willingness to participate in regular phone and/or Zoom meetings to stay in touch with staff and on top of tasks and projects (there will regularly be 3-5 meetings per week, at 1-2.5 hours per meeting). As systems improve, the need for these meetings may decrease. 

It would be fantastic if you already had experience and skill in:

• Project Management: managing a production schedule and moving with ease between multiple projects and contractors. We’d love someone who is experienced in using Asana or Trello and could help migrate the team onto it. 
• Growing Projects: If you’ve had experience in growing projects in their scale, taking on larger teams and more impact, this would be a help. 
• Running Online Memberships (Community Relations): Ideally we’d love to find someone who has had time being a coordinator for other online communities.

What You Will Get From Marketing for Hippies:

• A three-month trial period.
• 20 hours of paid onboarding and orientation at your hourly rate
• A robust and clear set-up for your position with practical details describing all aspects of the Membership Coordinators’ tasks.
• Quarterly team coaching calls: Once a quarter Tad hosts an hour long coaching call to support contractors on their work outside of MFH. 
• Puttering Session: Core Team members are given an hour-long coaching session with Tad each year.

Working in a Team, the Membership Coordinator is responsible for:

1. Overseeing the MfH Membership on the Membership platform under the direction of Tad Hargrave. Regular monthly meetings will be scheduled between the MfH Membership Coordinator and Core Admin. 
2. Running the membership according to the DWMQA checklist and completing the necessary tasks.
3. Reporting directly to the Core Admin.  
4. Communicate with the rest of the team to ensure all is running smoothly and the members are having the best possible experience. This includes and is not limited to Tad’s Core Administrator, Marketing & Program Coordinator, Content & Events, Video Editor.
5. Onboarding your replacement in the role when you leave.

General Responsibilities:

1. Create a warm, friendly and useful place where hippie entrepreneurs can get robust marketing help and camaraderie.
2. Have an overview of the MfH membership on Mighty Networks, and Simplero understand the functionality of the platform, how to find courses, events, articles etc.
3. Be aware of how MfH year looks with its semester rhythm and what needs to be done and when.
4. Read and embody the Membership Agreements.
5. Focus on running the membership as smoothly as possible and giving the members the best possible experience (as laid out in the job checklists).
6. Be aware of how the members are experiencing the membership and help them to navigate it. 
7. Suggest and implement ways of improving and updating the membership in order for it to become more and more user friendly.
8. Work with existing admin systems, make suggestions for ways of updating, reorganising, automating or improving ie. Make checklists easier, efficient and effective.
9. Implement a 24-hour response time to messages from Tad, 48-hours is the absolute latest (not including weekends) or holidays.
10. Reach out to Tad whenever you need help as much as you need to.

Specific Responsibilities:

1. EMAILS: Send and receive emails using membership@marketingforhippies.com email address into a designated MfH gmail account.
2. DWMQA: Use the Membership Admin DWMQA Checklist system to accomplish daily, weekly, monthly, quarterly and yearly tasks. Keep it up to date, checking off tasks done and adding new ones and dates as needed. This includes being available for 1hr daily between Monday and Friday to:
   1. Check Member Coordinator profile for notifications and messages.
   2. Have on-boarding conversations with the new members, helping them get orientated.
   3. Respond to member’s questions on the membership platform via messages and comments on posts.
   4. Off-boarding conversations with members to help them to manage their membership.
   5. Cancel or pause payments where necessary.
3. NEWSLETTERS: Craft and send weekly newsletters to the members email list in the convert kit.
4. ANNOUNCEMENTS: Posting announcements on the membership platform.
5. RESPOND TO QUESTIONS: Ensure the members’ questions via email, messages or comments on posts are responded to.
6. MONITOR SIGNAL THREAD: Check MfH Facilitators Signal thread, extract the call numbers of regular (weekly and monthly) Member-led calls and log in the excel sheet.
7. LOG CALL NUMBERS: Log all call numbers for guest presenters and MfH facilitated events in the excel sheets, summarise and review with the MfH Membership Manager periodically.
8. ONBOARDING: Be available over the weekend before the doors open during a launch to welcome in new members.
9. CHECKING IN: Check in with the needs of the members (i.e. creating and sending a survey to gauge feedback on various elements of the membership etc).
10. REPORTING: Send quarterly reports based on trends and feedback you’re seeing in the Membership.
11. SUCCESSION: Re-evaluate the Membership Coordinator position and clarify the written definition of the position in this agreement for the succeeding person to fill the role.
12. LIAISE WITH MIGHTY NETWORKS/SIMPLERO: Liaise with Mighty Networks/Simplero to improve the platform / tailor towards MfH membership needs.

Tech Skills Required:

• Google Drive (Docs, Xcel)
• Canva
• Mighty Networks
• Zoom
• Thrivecart
• Convert Kit
• Simplero

Terms of Work

Commitment: 12-months (Starting April 29th, 2025)

Compensation: $25 CAD per hour for time worked (for 10-12 hours a week)

Review Period: There will be an evaluation meeting in three months.

Timing: Our best case scenario is that the membership coordinator will be available to check emails and the membership Monday – Friday (at hours to be set up by yourself) and available during launches when many new members are expected to arrive at once (likely twice a year). 

Holiday Leave: Coordinate with the other team members to have any necessary responsibilities maintained in your absence.

Termination: If either party wishes to terminate the agreement, this should be done in writing giving a two month notice, including onboarding the replacement person for a month.