The real reason to do intro workshops (and what this can teach you about the rest of your marketing).

52128490 - speaker giving a talk at business meeting. audience in the conference hall. business and entrepreneurship.

I’m a big fan of the intro workshop – that two to three hour experience that gives people a good taste of who you are and what you do.

In the first seven or so years of my business, these kinds of workshops were my bread and butter. I did them for free and used them as a way to fill up my weekend workshops (which I offered on a Pay What You Can basis). Sometimes I still do them.

The model, though lean, worked well enough and I toured happily for years.

Of course, in the first few years, I was still sorting out what exactly it was that I had to say about marketing. It took me five years for things to really gel. And then I felt it. It all came together. My intros felt more clear, coherent and solid.

Right around that time, people started paying me money for these free workshops.

I would look up surprised as they were filling out a $50 cheque to me, “This is a free workshop.” I’d tell them.

They’d look at me, nod and say, “Uh huh…” and then finish filling out the cheque.

After that point, I began to charge for the intros.

I’ve led dozens if not hundreds of these kinds of intro sessions over the years and so I’m well acquainted with them. Of course, I never went to a workshop on how to do them or structure them. I just mucked about until I landed on something I liked and that made sense.

But it wasn’t until a few months ago when it really clicked for me as to why we even do these intro workshops in the first place.

It’s a good question to ask:

Why bother? What’s the point of doing an intro workshop? How would you know if they were successful? What are we trying to accomplish in doing them?

Well, it’s good to contextualize all of this in a bigger picture of marketing.

I imagine you want to have a sustainable business and fill up your workshops and coaching programs and so you’re doing intro workshops to support that. The intro workshops are a way of getting more clients.

Fair enough.

So let’s step back a bit. There are three things that must be established in your marketing for it to work: relevance, credibility and value.

Relevance means that they see a fit for them.

Credibility means that they trust you.

Value means that they see what you’re offering as a good deal.

In an intro workshop, your workshop title, poster, sales letter etc. is what will establish the relevance. People will look at it and say, “Aha! Yes! A workshop for people with fibromyalgia! That’s for me!” Relevance comes from a clear niche.

If you do your marketing right, they walk into the room with relevance established.

This is why it feels so off when you show up at a live, intro workshop and the first half hour is spent establishing relevance. Or the whole event. I remember I went to one workshop about, in a nutshell, how to make more money.

And the first thing the presenter asked when he came out was, “Who here wants to make more money?” And then proceeded, in a variety of ways to ask that question over the first few minutes and to tell us a lot of stories about how making more money was a really important thing. I sat there baffled. I looked down at the handout which had the name of the workshop written on it and thought, “Why the hell would I be here if it wasn’t because I wanted to learn how to make more money?”

So, the content of your intro workshop is not there to establish relevance primarily.

Some people would suggest that the whole point of an intro workshop is to establish the value of your offer (e.g. “Come to my weekend workshop!”, “Come to my retreat!” or “Sign up for my coaching package.”).

And certainly I’ve been to some of these and you might have too. The intro workshop (or teleseminar) promises a lot but delivers on very little. It’s frustrating. By the end, you realize it’s been a long pitch. You kept thinking the substance and content was about to appear but it never did.

I once hosted a colleague and realized part way through that he was, literally, reading out his sales letter. The same colleague was offering a free eBook in the lead up to a program of his and the eBook, despite having a lovely cover, was, very literally, a sales letter for his program. Even formatted as a sales letter. I shook my head at the bait and switch.

When people come for content but get a commercial they’re bound to feel tricked and upset.

So, no, I don’t think that our intro workshops are primarily about establishing the value of our offers. Who wants to sit through a two hour, covert pitch.

So, what is the point? Well, if it’s not relevance or value, then it must be credibility.

And this is the freeing realization: your intro workshops are there to help people get to know, like and trust you. Your intro workshops are there for people to get a sense of your vibe. They are there for people to see if there’s an alignment between the way they see things and the way you see things. They are there for people to decide if you’re a fit for them. They are there for people to learn about your point of view and see if that makes sense for them.

That’s really about it.

If they like you and resonate with your point of view and then you make a good offer of a program, product or package that is high value, they are likely going to say ‘yes’ to it.

If they do not like you or resonate with your point of view and then you make a good offer of a program, product or package that is high value, they are likely going to say ‘no’ to it.

It’s that simple.

Perhaps this is why so many people in their intro workshops, tele seminars, and sales letters skip this credibility piece (beyond testimonials). They skip sharing their point of view entirely.

I’ve read sales letters that, basically, say,

“Are you struggling with _________ problem? Doesn’t it hurt? Let me tell you my story about how bad it was and then some stories of clients. And shit… doesn’t it cost you a lot to have this unresolved? Here’s how it cost me. And don’t you want _________ result? I mean imagine your life without it! Imagine you died without getting this result. Wouldn’t you feel like an asshole on your death bed. But this result can be yours when you sign up for my package and learn my top secret method.”

The whole sales letter is heavy on relevance and value but there’s so little credibility in it. It’s big on hitting the pain points and painting a picture of how it might be and very low on offering any meaningful take on how that might happen.

Your intro workshops are a form of marketing, that’s true. But the next marketing, in my mind, is educational. It teaches them something.

Am I saying that you should give away all of your content for free?

No.

You couldn’t fit it all into an intro workshop.

I am saying to give all of the context away for free.

Now, ‘all’ might be overstatement.

But you can give people the 30,000 foot view. You can let them know how you see the big picture of it all. You can give them a chance to ask you questions for the 100 foot or 10 foot view on places they’re struggling. You give show them your overall map to help them make sense of why they’re so damned stuck.

If they want to sail from Island A to Island B, you don’t teach them how to build and sail a boat in your intro. You bust out your map and show them the route you’d suggest and make your case for that route instead of others. You first make the case for your point of view, not your programs, products or packages. You don’t market yourself. You market your message.

If you do this, you will engender more trust.

If you do this, people will want to know about your offers.

If you do this, people will be more likely to spend more money with you.

If you do this, people will feel confident in your approach to these issues.

And this doesn’t mean that you need to make massive changes in your marketing.

But consider the subtle difference between these two approaches.

Approach #1: Selling Your Workshop – “If you come to my weekend workshop you’ll learn the following seven things!”

Approach #2: Sharing Your Point of View – “If you want to get ______ result, here are seven things you need to understand.” and then at the end of the workshop, “If that approach and those seven things make sense to you, you might enjoy my weekend workshop because we go deeper into all of those things.” Rebecca Tracey of The Uncaged Life fame has done a brilliant job of this with a free checklist she offers of eight things you need to have in place to get more clients. “The checklist itself,” she says, “is a simple list of all the steps we complete in our Uncage Your Business program, with a note at the end that they can work on this with me live and a link to get on the UYB waitlist.”

It’s a subtle shift in framing but the impact is powerful.

To take it back to my friend who was offering the eBook that was, actually, a sales letter. It was selling his course about how to get more clients through offering discovery sessions. That was the orientation of the ‘eBook’ – making the case for them to spend a lot of money in his program.

I emailed them and suggested that they might make a subtle shift and reorientation towards making the case for his point of view. The whole eBook could have been making the case for a business model in which all of the marketing led people to a one hour ‘discovery session’. That’s a solid point of view. There is a strong case to be made for that. Once he had convinced people of this approach, then he might find them very open to signing up for his program.

I was met with a frosty response.

Ah well.

To sum it up: Make the case for your point of view first (credibility). Make the case for your services, programs, packages and products second (value).

Additional Free Resources:

Video Interview on Point of View Marketing (70 min)

Point of View Marketing Primer Video (10 min)

Products to Consider:

The Workshop Package: A collection of my best resources on filling up your workshops and events.

The Art of the Full House

Point of View Marketing

Don’t Market Yourself. Market Your Message.

26 Min Video: Point of View Marketing Overview

19882902_sI’ve been working on a new eBook called Point of View Marketing: The Subtle, Underestimated & Credibility-Building Power of Articulating Why You Do What You Do the Way You Do It.

I’m really proud of how it’s coming along. I think it will be done by the end of the month.

So I thought I’d sit down to record a video distilling the key points so you could get a sense of where I’m headed with this and so that I could get your thoughts and reflections on it as I work to finish the eBook.

You can watch the video below.

I have three, upcoming teleseminars delving into this material. You can learn about them here: marketingforhippies.com/povteleseminar

I also have a 30-Day Point of View Challenge starting on May 17th. You can learn about that here: marketingforhippies.com/pov30day

If you have any ideas, stories, reflections or questions, please post them below and there’s a good chance they’ll make it into the eBook or at least help to shape it.

The Rant Experiment: Let Off Some Steam, Catalyze Social Change and Grow Your Business

rantI want to offer up the opportunity to participate in a bold experiment.

It’s going to ask you to be vulnerable and honest.

It’s going to ask you to use a tool that not many people even think of as a tool (indeed, I didn’t until a few days ago when a number of things came together).

Here’s the gist: I want you to write a rant that’s been brewing inside you for a while and share it with your list and social media. After about a week, go post your rant and the results in the comments below.

Then, in July, I will collect the best rants and make a blog post featuring them all. This is all very informal but it should be fun.

The Rules: videos rants = 3 minutes or less. Written pieces 1000 words or less.

I think it will not only feel really good for you to do but that it could also help you grow your business.

 

Why do I say this and where is this experiment coming from? 

I think that the world needs more people ranting.

I think that you have a rant inside you that, if you let it out, would not only free you but a lot of other people too.

I think that letting yourself rant could do wonders to get to you more clients too.

Let me back up and explain why I think this…

I’ve written 551 blogs on this site.

Most of them have gotten a few comments. Many none at all. A few of them have gotten a lot of comments and been shared widely.

You might think that the ones that were the most shared were the most tactical ones. The ones with ‘how to do something’. The ones with an immediately practical application. But when I do a search of the blog posts in the Marketing Tactics category the following are the ones I find with the most comments on them.

Note: Some of these may have a lower number of comments because they were written years ago when my list was smaller and they may never have been mailed directly to my list. But the most recent ones, in the past couple of years were.

Also: comments are not the only or most meaningful arbiter of success. I would say how much a piece is shared or how much traffic it gets is more important (and I can attest to the rant blog posts I’ll be posting below being the ones that have been shared the most on social media and drawn some of the most new people to my site). But, comment numbers are still a useful lense to look at as it demonstrates that people not only went to that page, but read the material and got enough out of it to leave some complimentary words in the course of their busy lives.

 

How many comments do I get on my Marketing Tactic blog posts?:

25 CommentsHow to Approach Hubs and Potential Clients Cold – This one has the most comments of any of them. But, given how packed it is with content, real life examples, I am surprised there weren’t more comments.

16 CommentsHow Do I Fill Up My Weekend Workshop or Retreat Last Minute? 21 Practical Ideas – This one is interesting. I emailed my list of 10,000 with it and then my colleagues Justin and Callan emailed their list of 30,000+ with it. And yet only 16 comments. And, holy hell is this ever one of the most practical blog posts I’ve ever written. This blog post, with some other additions, will be turned into a product I sell within the next year. And I bet it will do well. And yet… only 16 comments.

6 CommentsThe Two Secrets of an Effective Business Card – Only six comments? A blog post on the most ubiquitous of all marketing tools?

6 CommentsThe Top Ten Ways to Become a Hub – If people really applied what was in here, they’d double their business this year. But a paltry number of comments.

6 CommentsHow to Make a Welcome Video for Your Website – What the hell. Most folks should have some sort of welcome video on their website. I’m telling people exactly how to do it. Half a dozen comments. Boo.

3 CommentsFive Simple Ways to Get New Clients – This one blows my mind. Again, I would feel very good about turning this blog post into a paid product. It’s so good. It’s so clear and step by step. But only three comments.

3 Comments14 Ways to Make it Easy for People to Spread the Word About You – A distillation of a year’s worth of me reading every book on word of mouth marketing I could get my hands on and… three comments.

1 CommentMarketing for Psychotherapists – Did this explode in the psychotherapy community? No. Not sure if this one hit my email list but still. I’ve personally sent it to dozens of psychotherapists and had it met with deep gratitude. But only one comment.

0 CommentsCreating Your Hubs Database – Quite possibly the most important marketing tactic I know that very few others teach. And the crowd goes mild.

0 Comments21 Powerful Word of Mouth Intensifiers – Again, a years worth of research boiled down into 21 actionable items and met with zero comments.

To be clear, if I were to email my list with some of the ones with fewer comments, we’d see those comments go up. But what follows is very illustrative.

 

Those rants though…

When I look in the Tad’s Rants category I find these six blogs. All six of these were emailed to my list within the past couple of years. So there’s that. But the difference in the number of comments is orders of magnitudes higher.

And they’re all rants. None of them contain a single practical idea. None of them are tactical at all. And yet, this is a consistent pattern. When I share a rant, I get the most response. To prove it…

174 CommentsI’m Broke (And I Don’t Care)

122 CommentsWhy ‘Charging What You’re Worth’ Is Bullshit

104 CommentsIs ‘Conscious Marketing’ Bullshit? Discuss

92 CommentsSlow Marketing

86 CommentsWhy ‘Stop Playing Small’ Is Bullshit

74 Comments – Don’t Mess With Their Rice Bowl: Seven Business Lessons from Ten Recent Workshop No-Shows

So, that’s 652 comments in total for six blog posts vs. 120 comments for what I would consider to be my top ten, most useful tactical blog posts.

To break that down further, that means that, on average, my tactical blog posts have gotten 12 comments each, whereas my average rant blog post above got, 108 comments. So, even if we factor in a smaller email list and not each of those posts having been emailed out and tripled that number to 36, we’re still looking at rant posts performing at least four times better at worst and ten times better at best.

You might be excused for thinking that the secret is to add the world ‘bullshit’ to any blog post. And… you wouldn’t be right but you wouldn’t be entirely wrong either. However, more on that in a moment because it’s not just in comments on my blog.

I also shared my Why ‘Stop Playing Small’ Is Bullshit blog on my Facebook Page. I generally get next to no response on posts to my Facebook Page because of this.

But when I shared this one, it went crazy. Shared by 34 people. And, on a Facebook Page a share means much more than a comment. Note: I did not boost that post. I paid nothing. And yet, boom.

Screen Shot 2015-03-12 at 4.19.41 PM

 

What is a rant?

Before we dive much deeper, we should really define our terms.

verb (used without object) 1. to speak or declaim extravagantly or violently; talk in a wild or vehement way; rave: The demagogue ranted for hours. verb (used with object) 2. to utter or declaim in a ranting manner. noun 3. ranting, extravagant, or violent declamation. 4. a ranting utterance. via dictionary.com

rant (n.) Look up rant at Dictionary.com “boisterous, empty declamation; fierce or high-sounding language without much meaning or dignity of thought; bombast; a ranting speech,” 1640s, from rant (v.). rant (v.) Look up rant at Dictionary.com c.1600, “to be jovial and boisterous,” also “to talk bombastically,” from Dutch randten (earlier ranten) “talk foolishly, rave,” of unknown origin (compare German rantzen “to frolic, spring about”). A 1700 slang dictionary has rantipole “a rude wild Boy or Girl” (also as a verb and adjective) [Grose] via etymonline.com

In the definitions above you can see that ranting is a style of sharing views that doesn’t fit into the conventions of polite conversation.

 

Eleven reasons why rants get such a strong response

So, what’s up with the difference in response?

I think there are nine reasons that rants get such a strong reaction and are shared so much.

Reason #1 – They Send The Right Messages:

I wrote a blog post called Five Simple Messages That Can Have Potential Clients Melt and Fall in Love With You (41 Comments). In it, I laid out five key messages that clients need to get from you in order to feel safe.

Message #1: That you ‘get it’ (or at least will try to).

Message #2: That they’re not crazy.

Message #3: That they’re not alone.

Message #4: That there is hope.

Message #5: That there’s a bigger context.

I believe that a good rant can send all five of those messages.

Reason #2 – A Rant Comes From a Point of View:

Years ago, I wrote a blog post called Nine Reasons Point of View is the Future of Marketing. In it, I explain why having a clear, well articulated point of view, perspective, philosophy or ‘take’ on things was so vital. And a good rants comes from this. A rant comes from a way of seeing things that is being ignored and is an attempt to call attention to it, or tear down a point of view we see as doing damage.

Reason #3 – A Rant is Raw and Real:

So much of what we see in business and marketing is posturing. People pretending to be more together than they are. And a rant shatters that pretense. A rant is honest. A rant cuts through the bullshit and calls a spade a spade. A rant isn’t trying to be nice and polite. It’s not concerned about offending people. And people respond to this. People are craving honesty. This kind of genuine boiling over of emotion and frustration when things make us wanna holler is a tonic for people. A rant is done to express, not impress. They’re done primarily to get something out of you not to make an impact on others. You rant because you need to or because you see it’s needed, even if you don’t know if it will make a difference at all.

The realness you express with engender respect (even if they disagree), trust, credibility and a letting down of the guard. People will be more open to you because they see you’re not hiding anything. There’s no pretense. They know where you stand now.

I learned from Stephen Jenkinson that there were two type of marble that were used for stone carving. The first type, which is the most expensive, has a very tight crystalline structure which will take any blow and which can be carved with incredible levels of precision. The second type was harder to carve and the final results would often be covered with holes and imperfections that would need to be filled and covered with wax. So, in that way, a cheaper marble could be used but made to look more expensive than it was.

Now follow this: the Latin word for wax is ‘cera’. The Latin word for without is ‘sine’. And so marble that wasn’t covered up, where the holes could still show, were sine cera. Or sincere. And so, in this way, this common word is brought down through the ages, holding close to its chest this story about letting our holes show.

And so a rant is a tremendously sincere event. We’re not trying to posture or say it exactly right. We’re not trying to pretend we have it all together or have all of the answers. And, because it’s so sincere, people trust it.

Why don’t people rant? Because it’s vulnerable. It risks, even courts, rejection.

If you try to fake it and use a rant as a technique when it’s not something you genuinely feel, it’s going to suck hard and everyone will notice it.

If you try to control and constrain it too much, it will lose its oomph. You’ll notice that in almost all of the rants below, there is swearing. There’s a reason. When people are really ranting, their filters fall by the wayside. Things come out of their mouth that normally never would.

And, because of their rawness, a rant is big medicine. This isn’t something we want to do all of the time. They have real impact precisely because they are so rare and so raw. If all you do is rant, you will lose credibility. The less often you use this tool and the more emotion that is let loose when you do, the more impact it will have.

My colleague and friend Morgana Rae said, “I call those the ‘Dark Goddess of Morgana’s Wrath’ blasts. They’ve been surprisingly enrolling.”

And it’s important to understand that rants are only one kind of medicine. They are needed but they’re not the only thing that’s needed. We also need listening, patience, organizing, well articulated and thoughtful requests etc.

Reason #4 – A Rant is Polarizing:

Not everyone will agree with your rant – it will likely be controversial. It’s going to get a polarized response from people. And that’s good. Clients who aren’t a fit will be repelled, and the ones who are a fit will be magnetically drawn towards you hard. It gets people off the fence of how they feel about you.

Reason #5 – A Rant is Releases Pressure:

One of the highest performing headlines of all time was written by Jay Abraham:

“I’ve got to get this off my chest before I explode.”

He wrote it once as the first statement in a long, rant like sales letter. It got an incredible response. And, whenever he or others have used it after, it got a huge response too.

When people hear a good rant, if they agree with it, they often experience an immediate sensation of relief and release. A good rant gives people permission to stop pretending they see the Emperor’s new clothes when the man before them is clearly naked.

By the time a rant happens, pressure has been built up to an untenable point. When you rant, you not only release the pressure for you, but for everyone listening. The people listening have been, whether or not they’ll admit it, feeling a sense of ‘I don’t know how much longer I can take this…’. If you try to hold a rant in, it will hurt you. If you release it, it will free not only you but everyone listening who agrees with you. Rants are like a thunderstorm that come in loud and strong and, after which, the air smells fresher than it has in months, the stagnancy gone and replaced with someone more life giving.

A rant can create an incredible sense of connection between yourself and the person listening as they whisper, ‘Thank you for being willing to say it.’

Because rants are the release of pressure, they require some pressure to build up first. They have to arise from something real vs. an attempt at saying the ‘right thing’ to get a ‘particular response’ (e.g. a crafted statement from a politician that is clearly false indignation, full of sound and fury and signifying nothing).  This means we can’t manufacture them without their ringing exceeding hollow. In that way, they’re spontaneous. It’s not about making them happen perhaps, but not stopping them when they arise.

Reason #6 – A Rant is Emotional:

A rant is not an essay. It’s not an analysis or breakdown. It’s not a manifesto (though a manifesto may arise from it). A rant isn’t that well thought out yet. It’s from the heart. It’s an expression of pain, heartbreak, anger or hurt. It’s an expression of a deep love for something. It’s not abstract. It comes from a real place of real impact. It comes from a not being able to hold it in anymore more than an excitement to share some new idea or concept.

That might be why people swear so much when they rant. The gasket has blown and the filter is off and the only thing coming out of that spigot faster than you can manage it, is hot, liquid truth that is going to burn away anything that isn’t real.

A rant wants to tear apart bullshit. It wants to grab people’s masks right off their face, throw them down on the ground and step all over them. It wants to grab people by the shoulders and shake them and tell them to wake the f*ck up for god’s sake. It wants to go to a polite dinner party and turn over tables if that’s what it takes to get people’s attention.

And there’s a good chance that you won’t know it’s a rant by what you say but by how they respond.

Reason #7 – A Rant is a Call to Action:

A rant is a message. It’s a call to action to change things for the better. And that energizes (and, hopefully) enobles people. A rant is a call for people to wake up, stop being so f*cking apathetic and to do something. A rant isn’t just done to vent feelings and then move on – that’s what therapy is for. No, a rant is there to start something.

Think of the rant at the end of Trainspotting:

Choose Life. Choose a job. Choose a career. Choose a family. Choose a fucking big television, choose washing machines, cars, compact disc players and electrical tin openers. Choose good health, low cholesterol, and dental insurance. Choose fixed interest mortage repayments. Choose a starter home. Choose your friends. Choose leisurewear and matching luggage. Choose a three-piece suite on hire purchase in a range of fucking fabrics. Choose DIY and wondering who the fuck you are on a Sunday morning. Choose sitting on that couch watching mind-numbing, spirit-crushing game shows, stuffing fucking junk food into your mouth. Choose rotting away at the end of it all, pishing your last in a miserable home, nothing more than an embarrassment to the selfish, fucked up brats you spawned to replace yourself.

Reason #8 – A Rant is Unauthorized:

Rarely does anyone ask for permission to go on a big rant because rants are often deliver in the face of some oppressive authority, reality or set of assumptions. So a rant can actually be a step in reclaiming your own personal authority. Rants often happen when boundaries (real or imagined) have been crossed too many times or in egregious ways and so rants are a way of saying ‘no more’. A rant often breaks social conventions. It’s not polite. It often interrupts whatever is going on.

And in a world full of posturing, lies, injustice, pretense and deep confusion about how we’re supposed to relate to each other as humans, rants are deeply, deeply needed.

Because they are not authorized or a part of the common public discourse, when rants appear, they are like lightning. They get attention.

Reason #9 – Rants Can Be Tonic or Toxic Destructive Force:

Make no mistake. A rant is destructive.

But this destructive energy can be tonic or toxic, depending on how it’s used.

When coming from a deeply wounded place, it may seek to scapegoat groups of people. Think Hitler ranting against the Jews or Jim Crow ranting against black people or religious leaders ranting about homoosexuals. Toxic rants are the life damaging use of anger to protect unearned privileges and the punitive use of force to crush those who would question those privileges and control.

But there’s a tonic version where the rant is coming from the impulse to tear down anything that isn’t real, to expose hypocrisy, to flood light into the darkness and to call attention to injustice. They want to blow up the damns that are killing our salmon, break the shackles that are enslaving us. Tonic rants are the life affirming use of anger and the protective use of force when something precious is under threat.

A toxic rant will result is real casualties or real people being hurt.

A tonic rant will only result in lies being hurt.

The key thing to understand is the destructive power of them. But, hidden in the middle of that destructive power is something precious. It is not a new thing, but rather the yearning for something better. A good rant is a pleading with the world for something finer and fairer, a plea for beauty in the face of ugliness, kindness in the face of cruelty, fairness in the face of injustice, integrity in the face of hypocrisy, honesty in the face of deceit and duplicity.

Reason #10 – Rants Resonate:

If it’s a good rant, it will resonate with people.

As Carl Rogers said, “That which is most personal is most general.” He meant that the things you most deeply feel that you think you’re the only one who feels them? Everybody feels that. And so the more honest and vulnerable you’re willing to make yourself, the more others will resonate with you.

James Baldwin put it so well, “You think your pain and your heartbreak are unprecedented in the history of the world, but then you read. It was books that taught me that the things that tormented me most were the very things that connected me with all the people who were alive, or who had ever been alive.”

This is what rants do. People hear them and say, “Me too! I thought I was the only one!” and then they want to share them. If no one comments on your rant, likes it or shares it, it might not have struck a chord in people.

Reason #11 – A Rants is a Response:

This is vital to understand about rants.

It’s why you can’t just ‘manufacture’ a rant.

A rant has to come from somewhere. It’s got to be a response to something real that you have experienced in the world that genuinely upsets and frustrates you. It’s got to be something you have been unable to find a solution to despite trying.

A rant is about something bigger than you. A rant places you somewhere. A rant is not a political speech about you and how amazing you are and why everyone should vote for you. A rant is not a speech about some neat new idea or technology or philosophy. It’s a response to something that isn’t working.

 

The Three Places A Rant Can Come From:

Maybe even more important than the content of the rant is where it’s coming from.

I want to suggest there are three places. You can read more about this in my blog post Collapse, Posturing & Composure.

Collapse: If you rant from a place of collapse, victimhood and ‘poor me’ your rants will sound whiny and complaining. This is not attractive. And it’s not vulnerable (even though it seems like it is). Instead of sharing the pain they feel, they use the pain as justification for their story about themselves. The former melts people’s hearts, the latter disgusts people.

Posturing: If you rant from a place of puffing up and pretending to be more together than you are, or pretending to care so much, you’ll come across as immensely disingenuous and only succeed in appealing to other people’s posturing.

Composure: This place, of comfort in your own skin, of finally coming to trust yourself over external authority, is where all good rants come from. Rants that come from a desire to get love (collapsing) or get respect (posturing) never resonate. But rants that come from a place of self love and self respect always do. You can’t be vulnerable unless you are composed. If you’re posturing or collapsing you are, inherently, basing your identity in how others see you. That means that to feel okay, you need to manage how they see you. That means you need to be in control of it. And you can’t be in control and vulnerable at the same time. Only when you feel safe in your ability to handle yourself and meet life as it is, will you every be able to be vulnerable.

But, it might be good to look at some real examples of rants so you can get a flavour for them.

So, here are…

 

Eight blog post rants worth checking out:

Is It Possible to Financially Harm a Client? by Mark Silver

Addicted to Breakthroughs by Mark Silver

My Prediction of the HUGE ‘Launch Bubble’ That’s Coming Fast… and How to Surpass It… – by Ali Brown

Life Coaches, Don’t Quit Your Day Job (What They Don’t Tell You in Life Coaching School) – Rebecca Tracey

Before You Quit Your Job – Morgana Rae

It’s not your abundance mentality, it’s your crappy copy (and 8 other reasons why your business is stuck) – by Makenna Johnston

Can We Quit the B-S Marketing? An Easier Way to Honest Marketing – by Tova Payne

Statement to the Court Upon My Unjust Arrest – by Leah Henderson

Is it wrong to get paid to care? – by Corrina Gordon Barnes

Authentic Networking – by Lisa Barber

Thirty-two video rants worth checking out:

Watch these all. You will feel uplifted and emboldened by them. They all have different styles which is part of what I’m wanting you to see so you can understand all of the different ways your rants could look.

Rants in Politics:

Elizabeth Warren goes off about the debt crisis and fair taxation.

Australian Prime Minister Gillard lets loose on the leader of the opposition for his blatant and long practiced mysoginy. What I love about this rant is that it’s clearly not scripted. She had some points set out to make and then just let loose.

Hillary Clinton gives an incredibly well measured response to a question on birth control where you can feel her entire life of real world experience coming to bear and all rushing to form themselves into words. You can feel the long line up of examples forming inside of her as she builds momentum in this and yet, somehow, keeps it together.

Rants in Comedy:

Bill Hicks famous rant (NSFW) about marketing and marketers. This is one of my favourite rants of all time. Eloquent. Well thought out and full of emotion.

George Carlin, much of whose career was based in rants, delivers this incredible three minute of lucid, angry brilliance.

Louis CK goes off about why he hates cell phones. But the beauty of what he’s offering here is a deeply personal and intimate look at what it means to be human and how we distract ourselves from this constantly. It’s funny, but it’s also a plea for humanity.

Louis CK’s stand up style, much like George Carlin’s, has a rant like quality. In this one, he imagines how God might rant at us if he were to come back to Earth and see what we’d done to it. This particular rant resonated so much that someone decided to animate it.

I couldn’t do this without throwing in this third Louis CK clip (which was how many people heard of him first) where he ranted about how incredibly spoiled and entitled this culture has becomes.

Lewis Black is one of my favourite ranters who channels his anger at the bullshit in the world into something well worth watching as he articulates many of our deepest held frustrations for us.

Jim Jeffries goes on a rant about gun control in his comedy show. A brilliant use of comedy to get a point across and to address a real problem of gun control by pointing out the inconsistencies and hypocrisies in the arguments against it.

Rants in The News:

Rachel Maddow crushes it in her post election rant. I love the rhythm and momentum that this rant builds as it goes. Like a steady drum she keeps beating as she builds her case point by point.

Nobody in Canada rants better than Rick Mercer as they make up a regular feature of his show This Hour Has 22 Minutes. What I love about Rick’s rants are the momentum they have as he’s always walking when he does them and he’ll physically stop to make a point.

Kanye West’s propensity to go off script can sometimes be seen as self serving but, in this moment, he just lets loose and starts telling the truth as he sees it. This video, as many good rants are, was shared incredibly widely. Out of all the rants I’m sharing, this one might be the most spontaneous and unscripted.

Dylan Ratigan goes off and will not be stopped. He breaks decorum of his show, interrupts everyone and can’t seem to stop himself. Agree or disagree with him there was nothing contrived about this rant. It was not a carefully calculated Ezra Levant style meltdown. It was a very real frustration boiling over.

Rants on Fake News and Talkshows:

Bill Maher has built a career on rants. The ‘New Rule’ portion of his show is a well constructed, well thought out rant on a particular topic where he punches up and skewers the wealthy for their hypocrisy on drug policy.

Jon Stewart often goes on rants on his show. This one moved me because it was so incredibly honest. The footage of the murder of Eric Garner at the hands of the NYPD had just come out and Stewart was beside himself with dismay at the appalling and unbelievable injustice.

Spoken Word Rants:

The following spoken word poem is scripted. Every word. And yet, it’s a rant. It drips with real emotion, swells and builds. It is a plea for something as must good rants are. You can feel the poem bursting out of her as she opens herself with incredible vulnerability.

Another example of the power of spoken word, poetry and excellent video editing to express a rant eloquently. This is a personal expression of feelings on a topic which many would share. This video was shared widely.

Through spoken word, Prince Ea expresses his despair and hope in the world but then brings something beautiful towards the end. This rants is the shroud of sadness that protects something beautiful inside it. This rant is a passionate plea.

Prince Ea goes on a poetic rant about cell phones.

Evalyn Parry, one of my favourite Canadian singer/songwriters, delivers this beautiful spoken word piece as an ode to lift up all of those she sees making the world better in the face of all the opposition she knows they experience.

Climbing Poetree is an incredible poetic duo whose spoken word pieces are some of the finest and most eloquent rants I’ve ever experienced.

This poetic, moving, surging and heartfelt rant for the hope of something better by Andrea Gibson brings tears to my eyes every time.

A powerful piece by Katie Makkai in response to a life telling her she wasn’t. beautiful. enough.

Rants on TV or in The Movies:

This is a little micro rant on bankers a game show by David Mitchell who’s a brilliant British comedian. What I love about it is that he can’t seem to stop himself. He interrupts the proceedings with it.

In the movie, A Few Good Men, Jack Nicholson’s character is goaded into going on a rant that ends up with him (spoiler alert) admitting his guilt. But how much better is it with this young man in a tub doing it? Nailed it kid.

I disagree with where the following one comes from politically and the amount of history it leaves out (e.g. slavery and genocide in the United States), but it’s a great example of a rant…

Rants By My Colleagues:

My colleague Jay Fiset of Calgary went on a rant about his frustrations with the personal growth industry .

Rants by Celebrities:

Actor Tyrese Gibson goes on a rant about responsibility to the people following him about them. He expresses how tired he is of their whining and complaining. It’s a beautiful, tough love rant.

In this famous interview on BBC, Russell Brand gives some incredible well tempered, rant-like answers. What I love about Russell’s style is the incredible lucidity but also the pacing, tempo and rhythm of it.

 Jenna Marbles, who is amazing, goes on a rant about the whole ‘nice guys finish last’ idea. Extremely NSFW.

Vandana Shiva is one of the most remarkable and wonderful people I know. In this interview she goes off about Monsanto. This kind of rant is driven by a passion for exposing the lies and false causes of real troubles.

So, How Do You Participate in the Rant Experiment?

Step One: Identify Your Industry Frustration

Complete these sentences. Try coming up with ten answers per sentence stem. This is a great exercise to do with a friend. Have them interview you and record it or have them take notes and just let yourself vent. Critically, don’t try to be nice. Let yourself be petty and opinionated to start. You can clean that up later (if you want to). For the moment, just let it out.

Note: Replace the word industry with scene or community as it makes sense.

  1. I’m so sick of _______ in my industry.
  2. The elephant in the room that no one is willing to talk about in my industry is….
  3. The biggest piece of bullshit going around my community is…
  4. The emperor’s new clothes in my industry is…
  5. The thing I’m most frustrated about in my industry is…
  6. The things I’ve thought about for years but have never said out loud about my industry is…
  7. The dirty secret of my industry is…
  8. The thing I’m most sick and tired of hearing, seeing, or dealing with in my industry is…
  9. The thing I feel like I have to bite my tongue about (while I roll my eyes) the most when at industry events is…
  10. The thing they never teach you when you’re in school for our industry is…
  11. The biggest lie I see my colleagues peddling is…
  12. How the hell is ______ still a thing in my industry?
  13. I don’t give a shit about _______ anymore. What I care about is _________.

Step Two: Express it Out Eloquently

I’m not talking about word smithing something to death so it’s stripped of all inspiration. But I am talking about holding yourself to a higher standard so that even your consternation is expressed in a way that adds more beauty to the world in its realness. I’m talking about stripping the ‘uhms’ and ‘uhhhs’ and ‘like, ya know?’s from it. I’m talking about speaking right from your heart in the most beautiful, honest and real way you know how to do.

Oriah Mountain Dreamers urgent and deeply honest poem The Invitation is a gorgeously articulated rant.

I don’t think that this kind of eloquence is something you can just summon up in the moment. I think it’s the result of a lifetime of practicing eloquence in speech being brought to bear in a moment like this. The only way to practice for an eloquent and moving rant is to practice more beautiful speech right now in your day to day life.

AGAIN: For the sake of this experiment: let’s not having videos go more than 3 minutes long at the most and let’s have written things be no more than 1000 words.

Step Three: Sleep On It & Share It

It’s always a good idea to sleep on things. Even rants. Let it out and then look at it the next day with fresh eyes. Can it be improved? Polished? Made even more powerful? Almost certainly.

Step Four: Share the Results in a Comment Below

I look forward to seeing what you come up with.  But more than that, so does everyone else. Maybe the world has been waiting for you to blow off a little steam.

Also – if you can think of other rants that should be featured, please share them below as well.

polarize

magnetI want to share something that might forever change the way you relate to marketing.

It’s a notion I got from Mark Manson in the context of dating but I think it maps over perfectly into marketing.

There are only three types of potential clients you will ever experience: responsive, neutral and unresponsive.

  • Responsive people will come across your work and light up. They’ll get excited and want to sign up and hire you after learning a little bit about you. They’ll be curious, want to know more and ask you a lot of questions. These people are a ‘yes’ to what you’re up to in your business.
  • Neutral people will listen to what you have to say but they won’t react much. They’ll sit there in your workshop politely and take it in. But they won’t sign up for much. They may be cordial and listen respectfully but they for sure won’t seem ‘into it’ like the responsive people do. These people are a ‘maybe’ to what you’re up to in your business.
  • Unresponsive people will actively pull away, show disinterest, might even be rude. These people are a ‘no’ to what you’re up to in your business.

And how you deal with each of these three people is different.

With responsive people, you just need to enjoy them and make it really safe and easy for them to buy from you. You want to have your sales funnel worked out so they can engage at the level that feels best for them. If you try and push or ‘sell’ to these people, things get weird. They’re already sold on you. Just relax, enjoy them, engage them and look for what is the best fit.

With unresponsive people, just bless and release them. Really. Just let them go. It’s not a fit (at least not in that moment). Trying to convince these people to hire you or buy from you is the road to burn out.

With neutral people it’s a different story. The neutral people aren’t sure. They’re on the fence. And your job is to get them off the fence (with no bias towards which direction they fall – towards you or away from you).

To be clear, I’m not talking about pushing them or making them do anything. I’m talking about revealing yourself and being vulnerable enough.

Let’s back this up a bit.

If they’re on the fence, why are they on the fence?

They’re up there because they’re not sure enough about who you are, your point of view, your overall purpose of your business, the results you offer or problems you solve etc. There’s something about your platform that is fuzzy and that results in them not knowing if it’s a fit. There’s likely something they see that they like (which is why they haven’t left your presence) but also somethings they see that they don’t quite get (which is why they haven’t bought).

But why is there fuzziness in the first place? Often because we’re scared to share the full truth of how we see things.

A typical approach with neutral people is to try to keep them around by being really ‘nice’ and not offending them in any way. People will build their email list by sharing useful but not that exciting or honest content. It’s kind of ‘meh’. It’s nice. It’s fine.

But, if you do this, they will consistently fall off of the fence away from you.

It’s like the dreaded ‘friend zone’ in dating.

They’ll tell you how great they think your business is but they won’t ever hire you.

But there’s another approach. And that approach is to be really honest about your platform and your intentions so that they are able to make up their mind and you can either go deeper with them or, quite frankly, stop wasting your time in ‘building a relationship’ with them that was never going to go anywhere anyways.

But, this requires us to let go of our people pleasing behaviours and to start being really honest about who we are and what we think. It might also mean directly asking someone if they’d like to be a client or be open to a conversation about working together. You might find that people who were dancing around with a ‘maybe’ they’d like to work with you suddenly become a ‘no’ when you directly ask them. Which is wonderful to know. Your asking them (depending on how you did it) didn’t cause them to not want to work with you, it created the space to reveal what they may have already been feeling for a while but were too nervous to tell you.

And here’s the challenge with those things: they all make you vulnerable. You are putting yourself out there and risking rejection.

If you’re honest about your quirks, people might not like them.

If you’re honest about your point of view, people might strongly disagree and attack or belittle you for it.

If you’re really real about the specific kinds of people you’re best at helping, you might lose folks who aren’t that.

If you’re honest about the larger cause you’re most passionate about that drives your business, you might lose people who are more passionate about other causes.

But on the flip side, if you’re honest about these things: some people will love them.

I think that our fear of being vulnerable is what keeps others from knowing us and therefore being able to decide if we’re a fit. We often feel shame about really revealing ourselves and yet it’s the very thing that will inspire others to get off the fence. Will you repel some folks? Sure. But you will also far more strongly attract others.

I can tell you that the blog posts I’ve written that have gotten the most positive reactions and cemented people as fans also got some of the most negative ones and the most comments overall – were the ones where I was most vulnerable and honest.

Just the other day I wrote a post called, ‘I’m Broke (And I Don’t Care)‘ and was flooded with over 100 comments. Or the post, ‘Why Charging What You’re Worth Is Bullshit.’ Or the post ‘Slow Marketing‘. Or the time I encouraged people to do what they could to get the Conservatives out of office in Canada and wrote about it in my post Elections, Polarizing & Having an Opinion.

If they are neutral towards you, the answer isn’t to be neutral back. If you find you’re attracting a lot of neutral clients and you want to change that, they answer is this: be even more vulnerable and honest.

The goal of marketing isn’t to convince everyone to work with you.

To state that even more strongly: the goal of marketing isn’t to convince anyone to work with you.

The goal of marketing is to attract the people who would be a perfect fit for you and to actively disuade people who are not a good fit for you (with a bit of wiggle room there). Marketing is more a filtering process than anything.

Consider this logic: If you attract someone who is not a fit for what you offer, they will have a bad experience. They will then tell their friends about their bad experience and now you’ve got bad word of mouth. It’s not actually that what you were offering was bad – it just wasn’t a fit for them. But I promise you the rest of the world will not make that distinction.

On the other hand, if you attract the perfect kind of client who’s in exactly the right moment in their life to work with you they will almost certainly have a good experience. And they will tell everyone they know about that. And now you have good word of mouth.

It’s simple.

But it’s so easy to waste your time on trying to keep the neutral people around. Or to attract them.

But in the end it doesn’t work. Here’s the common dynamic. You get a speaking gig for thousands of people. Amazing. What an opportunity. Then you get a chance to write an article on a well known blog. So you do those things and, cleverly, offer them a free gift to sign up for your email newsletter. And, to get the free gift, a number of them do. Your pipeline of new clients is now so full, you tell yourself. Any day now you’re about to break through. Fast forward three months and nothing has changed.

Here’s what was really happening, people saw you. Thought you were interesting. Were intrigued to know a bit more but were mostly neutral. They saw a ‘free’ offer, got excited and signed up for your email newsletter which is also very neutral and not opinionated at all and they got bored, stopped reading it and really never intended to buy in the first place. You were hooked on hopium that your pipeline was full. But it never really was. So, we keep trying to get in front of more and more people, hoping that might change it.

But here’s what will really change it: being willing to be a lot more vulnerable with those crowds.

I don’t mean standing up there and weeping about your childhood and asking them to hold you.

I don’t mean standing up there and telling them how nervous you are to be there (though that can be endearing).

I mean being willing to be very honest about whatever parts of your journey you’ve gone through that make you qualified that you care to share. I mean being willing to share where you’re not perfect, your quirks and kinks. Being willing to let them know who you are and how you see the world and the nature of their issue.  Being honest vulnerable will polarize your audience. The more vulnerable you are, the more polarizing you will be.

Your ability to attract perfect clients is in direct proportion to your willingness to be vulnerable and deal with the reality that most people are simply not a fit. Luckily, you don’t need most people as clients to have a thriving business. You only need some.

Here’s another way to look at it: I’d look at your neutral clients as the white blood cells of your business. If you have a lot it’s indicating that you are sick. And the disease may be from your own lack of honesty and vulnerability because of your fears. But most businesses see the white blood cells as a sign of health and seem to want more of them. You want less neutral people and more highly responsive people. You want less maybe’s and more yes’ or no’s right off the bat.

When you really start stepping out with your full truth, you will repel so many more people (who were not a fit) and you will attract raving fans who love what you are about (who are a fit). Withholding the truth in the beginning doesn’t really help. Sure you might get more clients to begin with, but eventually the truth will come out and those people will leave.

The only question is, how vulnerable are you willing to be?

Here are some ways you can explore being vulnerable. I’d love to hear what additional ideas you might have:

  • Ask Their Intentions: If you’ve got someone who’s been hovering around, neutral, asking for free advice for a while, consider just asking them directly, ‘Hey, I notice you’ve been around and come to a number of the free things I’ve been offering and I was just wondering if you were thinking of coming to the the upcoming full weekend. I’d love to have you there.’ Either way, now you know the truth and energy gets released which is a relief. It doesn’t have to be heavy, but if you’re wondering, you can always ask. They might just say ‘yes’. I was hosting a party in London, England and I got three people to come to my weekend workshop by simply saying, ‘Are you coming to my weekend? You should come! I’d love to have you there!’ Simple. Asking is vulnerable but powerful.
  • Go on a Rant: This is one of my favourites. Look at your industry and ask yourself honestly what you see is missing. And then let yourself rant about that. Sleep on it and if it still feels true, even if it feels edgy, put it up and share it with the world in a video or your blog.
  • Set Boundaries: Are clients always asking you for ‘just a quick opinion’ or a ‘five minute favour’? Tell them the truth (which is that you’d like to be paid for your time). I usually say something like, ‘Thanks so much for writing. That’s a great question and I totally get how frustrating that can be. My rates and such are here. Let me know if you’d like to book some time. I hope you’re well otherwise :-).’ And tell your clients what you expect from them before they hire you. Be real with people about your needs.
  • Lay Out Your Map: You likely have a very strong opinion about the best way to help people on their Journey from their problem to the solution. Consider being even more explicit and honest about it. Lay the philosophy and steps out as clearly as you possibly can. Let them take a look at it for themselves and see if they like it or not. It can be tempting to be vague and try and trick people into signing up for a program based on vague promises. It’s not worth it.  Laying out your map is more effective anyway.
  • Share Your Story: Did you go through the same struggle as your ideal clients? Do you still struggle with the same issue in ways (but have learned more mature ways to deal with it when it comes up)? Consider sharing that.
  • Fire Clients: Do you have clients that are a constant drain on your time and energy? Fire them. For real. Let them go. If you’re not, why not? Because you need the money? Because you’re scared they’ll be upset, hate you and tell the world what a fraud you are? Letting go of bad clients frees up so much energy for a good client to show up and for you to be strong and attractive when they do.
  • What Else? Any other ideas or examples you can think of?

Nine Reasons Why Having a Message Matters

your-message-hereIn my last post, I spoke about what it means to have a message in your business.

The core idea of that post?

Don’t market yourself, market your message.

In this post, I want to lay out eight reasons I think it’s increasingly vital.

REASON #1: Speaking about your message is more comfortable and inspiring for everyone than being pitched to.

If I were to put you up on a stage to speak to thousands of your ideal clients and my instructions to you were, ‘Go and sell them on why to hire you.’ my guess is that you’d feel very awkward about that. Most people would. Trying to get other people to do something and ‘sell’ people is not a natural act. And it feels even more unnatural when what you’re trying to sell them is you.

When I see people trying to ‘be confident’ and ‘believe in their value’ on stage on in a group – it usually comes across as them seeming arrogant and puffed up.

I recall one party I hosted where I got us all in a circle and invited people to share who they were and what they were up to for 30 seconds. We went around the circle and people were so charming, lovely and humble. Until it got to one lady who stepped forward and, in a very heavy, sombre tone spoke about how she was a spiritual master teacher. And it seemed so incredibly pretentious. Especially in contrast to the humility of everyone else’s sharing.

But this is what happens when we believe that we need to promote ourselves.

A radical notion: what if you stopped focusing so much on ‘believing in your worth’ and started enjoying sharing a message you found worthy?

Don’t market yourself, market your message.

But what if, instead of telling you go up and sell them on you, I told you to go up and share with them the message you are most passionate to share with them? 

Don’t you notice an instant shift in how that feels? A relief. An exhale. And likely even excitement. 

Don’t market yourself, market your message.

And put yourself in the audiences shoes. Which would you prefer? 

Option A: To sit through an hour of painful transparent attempts to sell you without appearing to sell you (which now feel even more gross because they’re trying to hide it). 

Option B: To sit through an hour of someone sharing a powerful message that you need to hear at this point in your life – a message that both affirms and uplifts. 

I can’t think of anyone that would want to be in Option A – on stage or in the audience.

Don’t market yourself, market your message.

REASON #2: Your message is relevant to people.

People might not see how your product or service is relevant to them immediately – but it’s hard to miss the relevance of a message.

When people are struggling with something in their life, or craving something badly, they are very open to hearing a message that can affirm, clarify and encourage them.

REASONS #3: People are more likely to share (and discuss) a message than a product or a service.

Imagine you sit through that hour long presentation where the person is selling, selling, selling. And then you go for lunch with some friends. What do you talk about? Do you talk about all the features and benefits of their wares? 

Unlikely. 

There’s a better chance that you talk about how gross it felt, or you pick apart their presentation for what you liked and what you didn’t like in it. 

But what if you sat through someone talking about a message they were passionate about and that was meaningful to you?

My guess is that you’d keep talking about that same message and how you see that it relates to your life. And that you might keep talking about it over the coming days. “You know, I went to this talk and the speaker had this really powerful notion that I’d never really considered . . .”

And that, months later, when a conversation wound itself around to the same topic you might bring up that same speaker you saw. And people might just say, “What was the name of that speaker? I’d love to check out their work.” and write it down to check out later.

Word of mouth is the dominant engine of marketing. It’s how most of us hear about things and decide which things to buy – recommendations from friends.

So, it makes sense that we’d want to make as much of our marketing word of mouth friendly as possible. And few things are as sharable as a simple, easy to understand message.

REASON #4: It builds trust.

Few things are as unattractive as someone who is constantly, shamelessly promoting themselves. No one trusts the used car salesman.

Few things are more attractive than those working selflessly to change the world – people who are about something bigger than their own success.

People with hustle and shameless self promotion might gains status – but people who live to promote a message gain stature.

REASON #5: It gives you more attractive things to share.

If your agenda is to promote yourself then all of your social media posts and emails to your list will be that. They’ll be some iteration of ‘hire me! buy from me!’. And people will, more quickly than you’d think, tune that out. And, there’s a good chance you’ll only share your original work because you only want people to buy your stuff.

But, if what you’re really passionate about is a message then you’ll have so much more to share. You’ll share anything that could help boost that message in the world. You’ll share TED Talks on the theme, cartoons and images you find, articles & interviews you come across. Anything. You go from seeing yourself as just a content creator to also a curator. 

Suddenly, you’ve become a hub for other people who are passionate about that message.

People share what you put out which leads more people back to you.

Don’t market yourself, market your message.

REASON #6: Your message is a good ‘client filter’.

If people don’t agree with your core message, if it doesn’t light them up then there’s no point in talking further. If you share your core message that lights you up and they sit their blank eyed . . . there’s a good chance that they’re not your ideal client. There’s a good chance that they will be trouble down the road.

On the other hand, some people’s eyes will widen and they’ll burst out in smiles when you share your message. They’ll say, ‘Yes! I’ve always thought that! That’s been my experience too! Thank you for saying that!’

Having a clear message attracts clients who are a fit

REASON #7: A message will get you invited to speak.

No one wants to invite you to pitch yourself.

But many people might want to hear you share your unique message with the world. 

REASON #8: A message is something you can become known for.

Perhaps the most important reason of all. 

A message is something you can develop a reputation around. Being known for an inspiring idea that uplifts people is powerful. 

Imagine you meet someone at a party who’s struggling in a particular way who you can tell really needs to hear a particular message. As you’re talking you can see how discouraged they are and then you remember seeing a TED Talk all about that message. You whip out a piece of paper and write down the name of the person so they can check that TED Talk out. The person thanks you, goes home, watches it and feels some hope for the first time in years. And then buys the persons book and maybe joins their email list or goes to a workshop of theirs.

REASON #9: A clear message makes you more flexible.

My colleague and friend Rebecca Tracey of The Uncaged Life had this to say about the importance of developing a clear message.

“I see it so often – people starting businesses but having no idea what their purpose is, other than that they want to work for themselves and travel the world. Which clearly is not a good enough reason to start a business. Being connected to your message is so key for building a business that’s a right fit for you.

I also see a lot of people who started with great intentions, but have totally lost touch with why they’re doing it in the first place. So business starts to feel hard and unmotivating. So I’d add that not only is it a good way to connect with your audience, but it’s the only way for you to build a business that will feel sustainable in the long run for you. Something you won’t get bored of next month. Your message gives you something to connect back to when things are feeling hard or stuck or not quite right.

Being super clear on your message also gives you the flexibility to change what you do in your business fairly seamlessly. I think of it as being like a flower, where the center of the flower is your purpose/message/WHY, and each petal is a different way that you would bring that message to the world. So the petals might be different services you offer (coaching, workshops, retreats etc), OR they might be different business ideas.

If your message is about empowering women to step into their power, you might do that through adventure retreats.. or thought dance classes.. or through coaching.. or through copywriting… when your message is clear and consistent, it gives you the ability to offer different things in your business, and the power to change your business up as you go without totally confusing people. Building your business around your message is so important!”

 

Here’s another message to consider: Clarity before resolution. 

Before trying to crack out some half baked message, really sit with it to get clear.

You will likely, through this process, discover that you have many messages. 

What I want to invite you to dig for is your core message. 

It’s the one thing you wish everyone got. It’s the idea that would make the biggest difference in your industry, the lives of your clients and the world.

If you get this, you’ll be amazed at how much easier and more exciting everything in your business gets.

Don’t market yourself, market your message.

Don’t Market Yourself, Market Your Message

bg-homeDon’t market yourself, market your message. 

This is the theme I want to explore in what promises to an epic post. I’ve been wanting to write this post for at least half a year and have been slowly collecting ideas and inspirations for it. At this point, I need to put out what I’ve got and I would love to get your honest reflections on it.

Here’s the starting point: if you have a business, you are going to be known for something. It’s inevitable. The question is this: will you be known for the right things? Will your reputation bring you the kinds of clients you want?

This is something I’ve explored extensively in my blog posts about identifying your platform and articulating it in a page.

Up until now, I’ve seen that there are six things you can be known for – but over the past few months, I’ve felt drawn to add a seventh – your message. I’ve realized that your message to the world can actually be one of the most powerful things you can be known for.

Don’t market yourself, market your message.

That was a phrase I heard from my colleague Morgana Rae (who’s message is: ‘make money by putting love first’) that got me thinking about it. Something in it made sense to me. 

And then I was looking at my colleague Mark Silver’s website where it stated his core message so clearly: ‘every act of business can be an act of love.’ So clear. So evocative. So meaningful.

For the past year, I’ve been beginning to talk about the message of ‘slow marketing movement’ (in the same vein as the slow food movement) and noticing the resonance that has with people far beyond talking about marketing tactics and tools. 

I’ve noticed that when I share the message that ‘marketing is a vital part of doing good in the world’ it resonates with people. When people understand that marketing can actually feel wonderful, warm and be a force for building community and expression of our values that people light up. 

I’ve noticed that the businesses I’m most drawn to tend to have some sort of a message they’re promoting. 

So, I want to explore this theme here and welcome your feedback on it.

I am writing this not being totally clear on what my own core message is but knowing it’s an important conversation to have.

 

What it is?

So, what is a message?

This is, honestly, the part that still feels a bit fuzzy to me and where I could use your help. 

Here are my thoughts so far . . .

Your message is like the words on a coat of arms, a motto, a slogan or tagline. It takes your whole platform and distills it down to the essence. It’s the thing you can’t help but talk about and steer every conversation towards. 

It’s an idea that you are so passionate about and find yourself reading about, listening to TED Talks about it but . . . you feel like there’s still something missing that you want to see brought out into the world.

It’s the drum you beat. It’s your core thesis you want to prove. It’s an idea you know that, if it were embraced on a mass level, would change the world. If this message were really ‘gotten’ there’d be so much less suffering. It’s the way things oughta be.

It’s often the words you wish you’d really understood when you were younger and struggling. It’s the words you really want a particular group of people to hear.

Your message is likely the answer to this question: ‘What would your TED Talk be about?’ Every TED Talk is about an idea. Some might feature projects – but they all have a crystal clear message in them. Something simple, direct, easy to understand and uplifting.

A message is not a promise of a result. It’s not empathy for their struggles. It’s not a full blown point of view. And it’s not just a statement of values. There’s a point to it.  

Standing up at the front of a room and pitching people is just saying, ‘buy from me!’ But sharing a message is saying, ‘Whether or not you buy from me, I want you to know _______ because it will make your life and the world a better place’. And that’s attractive. It’s coming from a place of giving, not trying to get anything.

Don’t market yourself, market your message. 

 

Seven Criteria of a Good Message:

Again, this idea is new enough that I’m not even sure what the criteria is but here’s what makes sense to me right now.

  1. A New Idea: A compelling message usually isn’t a trite platitude (though it could be). Ideally it’s a new idea or an old idea said in a provocative new way. It’s an idea that’s been missing from a larger conversation. It’s something that no one else is saying it or saying in quite the same way you are.
  2. Short: It can be summed up briefly. Like ten words max. It’s a simple idea.
  3. Provocative: It’s a statement that makes sense but provokes further questions and deeper inquiry. 
  4. Repeatable: It’s something you could say it repeatedly throughout a keynote talk and it would make sense. It’s like the chorus to a song. Think, ‘I have a dream’. It’s the kind of idea you could base a keynote talk around entirely. Don’t market yourself. Market your message.
  5. Simple: Not a crazy, complicated idea. A simple idea with profound implications.
  6. Well Crafted: Crafting matters here. The exact right words. Bust out your thesaurus. Toss it by people. See which version seems to land the best with others and which feel best to you. 
  7. You: your message should somehow reflect or be an authentic expression of you. It fits you perfectly. It isn’t just said to sound good or used as a marketing tactic. It means something to you personally. It excites you. You love the idea of being known for this message and spending years (if not a lifetime) exploring it.

 

What a message will do and won’t do:

A message won’t sell your product on its own.

No one will read a nice slogan or tagline and say, ‘yep. I want to spend $1000 with that company. What a great message.’

But a message does give your business a center of gravity.

A message becomes a core idea that you can keep spiraling around and weaving everything back to so that, over time, they come to appreciate the depth and complexity behind the idea more and more. 

A message is something you can become known for. 

A message is something that will help attract the right people (who are also passionate about that message).

A message will help you find hubs (who also work to promote that message).

But a message alone won’t sell anything. You can’t just print it on your business cards and your website.

For a message to be alive you need to find constantly new ways to express and explore it.

Expression without a message is just noise.

A message without expression is just an idea.

But not just expressed by talking about it – expressed in the design of your website, in the names you give to products and services, in how you dress, your logo, your pricing. Ideally, though likely impossibly, everything you do should be expressing your message.

I’d welcome any thoughts , wisdom and reflections you have on this at this point in the comment box below. 

niche case study: migraine sufferers

Heidi Wilson was a part of my last Niching for Hippies program.

She’s a cranio sacral therapist (among other things). That’s the boat (watch the video in this blog and that’ll make more sense). From her standpoint, craniosacral work is what she does. From the client’s standpoint though, craniosacral is just how she does what she does. From there standpoint, what she does is to help them get a particular result that they’re craving.

But which result?

That’s the million dollar question.

The challenge is more complex when you realize that most holistic modalities can help so many people with so many issues – that’s why they’re ‘holistic’ in the first place. But most people aren’t interested in being more holistically well. They’re too busy dealing with whatever pressing problems they’re facing.

And they’re sure not interested in prevention.

To state it another way: the modality you use (how you do what you do) is irrelevant to people. They don’t care. What is relevant to them are the problems they struggle with and the results they crave. Period.

So, your job in marketing is to translate that for them – to build the bridge – to help them see how your technique can help them get what they want.

But, of course, we can’t be experts in everything.

So, Heidi decided to narrow in on a very specific niche: migraine headaches.

 

Name: Heidi Wilson – Tucson, Arizona, U.S.A.
Website: http://www.Heidiwilsonfluidhealing.com

What is the niche you’ve come up with? Who is it? What are the problems they struggle with?

My niche is people who suffer from chronic migraine headaches who are open to natural solutions. They struggle with the pattern of recurring physical pain of migraine headaches and the accompanying disruption and dysfunction it causes in their lives. They don’t want to be dependent on drugs.

What’s the result you are helping them to achieve?

I help them live without this chronic pain through their committing to receiving regular craniosacral sessions for a period of at least six months.

How was the process of coming to this niche for you? Was it hard? Easy? A struggle? Something you’d already been working on?

Before the start of this course, I had thought about wanting to somehow bring in more people with migraines to my practice, since I knew that I could help them, but I hadn’t really thought about the concept of a “niche” before. It was cool to go through the process of reflecting on my own healing journey through Tad’s questions/homework. It helped me understand with more clarity that healing my wounds about shame and confusion around natural desires and sensuous expression, brought me to doing healing work. And that being passionate about teaching people to be at home in their bodies and recognizing the incredible healing resources available through this relationship with their bodies, is a natural progression on my path. The process wasn’t exactly easy- I went through some shadow work in answering the homework questions- that brought to light my strengths and values.

Why this niche? What’s the story here? What can you say about your personal connection to this niche? Were you once in a similar boat? What made you think you had something to offer here?

In the reflections for the homework for this class, there was a part that asked what we are good at, who have we helped? People with migraine headaches came up easily as an answer. I love seeing people through to the other side of this pain. I don’t get migraines myself, but my youngest daughter used to. There was a year in high school when she was under a lot of stress while going to a school that wasn’t a fit for her. Changing schools and getting bodywork from me helped her through. Witnessing the suffering she went through and wanting so much for her suffering to end helps me have compassion for people with this pattern.
Getting clear that this is a niche that I can name and claim is exciting to me.

What’s the response been to this so far from the people you’ve shared it with?

The response from people who I have told about this niche has been nothing but positive! Everyone seems to know someone who suffers from migraines and supports me in pursuing this project.

How are you planning to reach this crowd? Any sense of the best hubs right now?

I am in the process of creating a website specifically for people who suffer from migraines. I will purchase some google ads to get traffic coming to my site. I’ll soon create a Facebook page for this aspect of my business.

I have reached out to a friend who is a Naturopathic doctor who will take my cards and with whom I plan on doing some projects around migraine relief. I will also go to other Naturopathic doctors’ offices with cards and fliers/brochures about my offerings.

I’m contemplating creating some you tube videos about my practice of “Floating the Brain”, a meditative practice that I teach my craniosacral students that I believe will help people with migraines. This one is a bit edgy for me, but I want to go for it when I am ready!

What did you learn about niching along the way?

I have been in private practice for 19 years and never taken a marketing course- never really gave it much thought. My practice has really built itself on word of mouth. The concept of niche marketing was new to me so I learned one very basic concept that others may have already heard of or understood- that narrowing my focus can actually increase my effectiveness in reaching the people that I can help.

What are your next steps in exploring this niche? Any project ideas?

I plan on pursuing the project that I came up with in the six week course. That is- a free workshop/event co-created with my naturopathic friend. She will offer information on migraines’ causes and triggers and offer dietary recommendations and herbs. I will offer meditative exercises and practices I call “Floating the Brain” to feel your cranial rhythm and encourage a relaxation response to stress. Of course then I would let people know about my craniosacral work and why I believe they could benefit from my services if they were ready to commit to at least a few months of working together.

What would you say were the top three lessons you learned about niching from going through the six week Niching for Hippies program?

1. To have an idea and go for it!

2. So many cool ideas about creating and connecting with hubs through niching projects!

3. That I can keep growing my self and my work as I get more and more clear about who I am and who I love to be with!

Anything else you’d like to say?

Just that Tad, you are a great living example of someone working a successful niche! The titles- Niching for Hippies- and Marketing for Hippies- got me when I read it in an email -don’t remember how I got the original email… Just caught my attention and curiosity – struck a chord of relatedness… Then when I started to read the material, it continued to take me in with the down to earth honest approach to a topic that I didn’t normally relate to- marketing. Thanks for being real and so generous with your knowledge! And cool too of course!

Here’s what I might do if I were her:

Become an expert in migraines not just craniosacral. If she’s going to create a website on migraines, I want to see it full of links, tips, videos, blog posts, interviews etc. on migraines. You need to be masterful at your craft. True. You must be excellent at your technique or modality. But you must also become an expert in their problem. Stated another way – you need to be an expert in helping them get the results they crave. Fortunately, this isn’t difficult. Most migraine sufferers will have never even read a single book on the topic.

That’s a guess but I’d wager a generous sum that it’s true. All she needs to do is to read a few books on migraines and she’ll be well ahead of the curve. The key in the holistic world is to get outside of your own modality. Forget about it for a while and just learn about the issue at hand.

Seek other perspectives.

I imagine that herbalists, NLP practitioners, Chinese Medicine practitioners, essential oil purveyors, yoga teachers, hypnotherapists, meditation teachers, nutritionists etc. all have something to say and offer here that would be complimentary and not at all competitive. If her clients can see her as an expert not only in craniosacral (which they only peripherally care about to the extent they believe it can help them) but also in treating migraines she will be able to command much higher fees (should she want to), be much choosier in her clients, and will have so much more openness, trust and cooperation from her clients.

And she’ll want to make much of this context setting knowledge available for free on her site.

She’ll have street cred.

Develop a very clear point of view on treating migraines. The focus on migraines make her work instantly relevant to a lot of people. But the true credibility will come from them understanding her point of view – how she sees the situation. They want to know her ‘take’ on it. Her perspective, philosophy . . . her map on how to get them from Island A to Island B. Let’s imagine she chooses to do a series of blog posts on the topic. Here are some titles her potential clients might find very interesting.

“The Six Hidden Causes of Migraines”

“The Three Biggest Unfortunate Side Effects About Migraine Pain Relief Drugs The Drug Companies Would Rather You Don’t Know”

“Three Simple Home Remedies to Take the Edge Off Your Migraines”

“Five Foods That Will Make Your Migraines Worse”

“What’s Happening in Your Brain When You Have a Migraine”

These are just off the cuff but she could come up with more by answering these questions.

So much of marketing ends up being education. But not just education about the boat (e.g. “let me tell you how great Osteopathy is”) but education about the map (e.g. “See, here’s where the tides will whip you right into the rocks, here’s where the pirates are, here’s where the sea monsters are but this path here is smooth sailing. See that?”).  The more that people understand, resonate with and trust your map the more ideal clients you’ll get.

Identifying Hubs for Migraine Sufferers. The core of marketing, as I know it, is about identifying hubs. Asking yourself, ‘Where do migraine sufferers (who don’t want to rely on drugs) already spend their time, money and attention?’ The answer to that question will give you everything you need to start marketing to them effectively. In fact, we mentioned some great ones above – herbalists, NLP practitioners, Chinese Medicine practitioners, essential oil purveyors, yoga teachers, hypnotherapists, meditation teachers, nutritionists etc.

Here’s another bonus tip: for marketing to local clients staff at health food stores in the supplement section. I guarantee they have people coming in all the time looking for natural treatments to migraines. If all the staff know her and love her – you can be that they’ll be happy to refer business over to her of these clients.

Advice #4: Think global. Niching narrowly to a problem like migraines means you can now grow your business more broadly than where you live. Heidi could, over time, create videos, ebooks, audio programs etc. that she could sell on her new website – http://ihelpmigraines.com/ and make some money while she sleeps.

———————————————————————————————————————————————————

Want Help? If you’d like some more direct guidance and hand holding on figuring out your niche then go and check out my Niching for Hippies coaching program http://marketingforhippies.com/niching-for-hippies/

your signature talk

I was chatting with my colleague Jonathan Bender about his upcoming coaching program about helping people deliver a ‘signature talk’. It’s a term I suggest you’ll be hearing a lot more of in the coming months. But it’s a bit of jargon so I asked Jonathan to explain what it is and why it matters.
 
What is a signature talk? Why do it? And who’s it for?
 
First, a signature talk is simply a speech / presentation / keynote / talk that is uniquely you. It’s a forum for bringing your message to the world. Even if someone else has a similar topic, it doesn’t matter – a signature talk will always be authentically you. Also, it could be done at a live, in-person event, or it could be on a webinar or teleseminar. Finally, a signature talk could labeled as a motivational or inspirational speech. Often, it’s used to inspire new clients to work with you.
 
Why do it? Well, for a couple of reasons. First, speaking is one of the best ways to get clients, and to get established as an expert in your field. It helps you reach far more people very quickly – which makes getting clients much easier. Also, you get to change more people’s lives with your message. That’s pretty cool.
 
Who’s it for? If you are a heart-based entrepreneur – a coach, holistic practitioner, or with your own unique business that really helps people – it’s for you. If your reaction is, “I’m not a speaker,” then you’re the perfect fit. Yes, some people with signature talks make their living as paid speakers, but many others have their own coaching, therapy or healing business – and just use speaking to reach their perfect clients.
 
Anyone can learn to do it. It’s important to learn all the key elements, which I’ll be discussing with Tad on our call on Wednesday. Join us to learn a lot more, and how you can put a professional signature talk together – and start using it to attract great clients – faster than you may think.
Let me drill this down a bit further.
 
Your signature talk with where you express your point of view. Meaning, your talk is fundamentally going to be on the topic of the journey they’re on from Island A to Island B (and maybe to inspire them that Island C is possible). But just getting up there and describing that journey would, ultimately, be unsatisfying for an audience. You need to not only talk about the destination but to draw your unique map of how you think people should best make that journey.
 
You need to share your honest point of view.
 
I wrote a post called “50 real life examples of point of view in action“. And each of the examples could be the basis of your signature talk. But finding your voice and really honing your point of view into something clear can take work. Your signature talk is a chance to express your platform – to have them leave with a very clear sense of what you want to be known for.
 
Think about the success of TED Talks.

You’ve likely seen at least one (and if you haven’t I apologize in advance for the week of your life you’re going to lose watching them).

These talks are obviously inspiring, thought provoking and often very powerful.

But also consider this – can you imagine the number of books those videos have sold for the speakers? The number of speaking engagements and clients they gotten as a direct result of those talks? What those talks have done for their reputation? The projects they’ve been invited to be involved in?

Think about it.

I’ve gotten to asking my clients at workshops – ‘What would your TED Talk be?’ If you were given 20 minutes on stage in front of thousands of your ideal clients would you be able to distill your core philosophy and ‘take’ on things into that time in a way that they totally ‘got it’?

Of course, TED has a massive reach and reputation. But, even if you take that away, having a ‘signature talk’ like that (whether online or in person) is one of the most vital things I can imagine an entrepreneur having. The power of TED is partly the huge following they have (1,224,829 Followers) but it’s also about the clarity of the ideas being communicated and the powerful stories being told.

You may not have the reach but you can create a talk with the same power and impact.

You likely already know that public speaking is one of the best ways to get clients.

Yet, so many incredible conscious entrepreneurs aren’t doing it.

Or, they’re not being effective, and missing out on getting to bring their important message and purpose to the world.

I’ve seen talks where the presenter never even mentioned their services they offered (and so got no clients). I’ve seen talks where the speakers used high pressure and manipulative tactics to try and get people to buy (and then got no clients).

Jonathan Bender, a warm and wonderful fellow who’s been a speaking coach for over 15 years (also a professional theater director, actor and writer!), will be leading an incredible free training:

“How to Craft a Powerful, Inspiring Speech… that Transforms Your Audience, Changes Their Lives, and Moves Them to Work with You!”

DATE: Wednesday, October 10th @ 5pm PT/6pm MT/7pm CT/8pm ET
COST: Free
REGISTRATION: http://bit.ly/QxW7M7

REPLAY / RECORDING AVAILABLE? Yes!

obama’s ad makes his case

President Obama recently released an ad (you can watch it at the bottom) I thought was worth commenting on – all politics aside. First of all, it reminds me how far the world has come that now video marketing and social media has become so ubiquitous in both politics and business.

Here’s where I think it’s strong.

During the last weeks of this campaign there will be debates, speeches and more ads. But if I could sit down with you in your living room or around the kitchen table here’s what I’d say:

First off he acknowledges the oncoming onslaught of debates, speeches and ‘more ads’. He let’s you know, without collapsing, ‘I get it. It’s ridiculous. I’m with you, I don’t want these either.‘ He’s positioning himself, subtly, as being on ‘our side.’

Then he expresses the desire to connect more personally with people. Where President Obama excels (and Romney struggles) is connecting with people. When Obama says, ‘but if I could sit down with you in your living room or around your kitchen table – here’s what I’d say.’ it immediately evokes warm feelings.

Clearly, sitting down with every American isn’t something he can do, but sometimes just expressing our desire can build a connection itself because it tells the other, ‘I value you.’ You don’t have to be perfect to be in business.

Seventh Generation (the eco cleaning company) has won a lot of credibility points over the years by not pretending to be 100% sustainable. And they’re honest about that. But they let you know they’re still trying.

If you were at a seminar and they said, ‘We would honestly love to give this away for free but we have so many staff with families to support and we charge this much because we need to. If we charge less it’s not sustainable for us’ it can still feel good to have them acknowledge the desire to do more rather than to hear them brag about how much money they’re making on you.

Romney has struggled, especially early in his campaign, to not come across as wooden and stuff. It’s the same challenge that Al Gore had in the 2004 elections. We want to feel some warmth and connection with our politicians, to believe they care. This is where President Clinton excelled. He demonstrated a profound amount of presence and empathy that was palpable.

And specifically, sharing the desire to connect in their home evokes very warm feelings. It conjures up images that are comforting.

When I took office we were losing nearly 800,000 jobs a month and were mired in Iraq. Today I believe that as a nation we are moving forward again. But we have much more to do to get folks back to work and make the middle class secure again.

He then acknowledges the struggles the country was in and that there’s more hard work to do. Where politicians can lose all credibility is when people get that they have no firm grasp on the reality of the situation. If President Obama were to say, ‘Hey, when I got in office things were hard but thanks to me we’re 100% back on track.’ and then didn’t acknowledge that there was more to do – he would lose all credibility.

Billy Blanks of Tae Bo fame gained so much credibility in his infomercials for leveling with people, ‘it’s going to be hard. it’s going to take a lot of work. this won’t be easy.’

The famous Shackleton voyage posted an ad (read it to the right) which said a similar thing. It’s okay to admit it’s going to be hard as long as you make sure they understand it’s doable and that there’s a plan. Which President Obama now begins to do . . .

Now, Governor Romney believes that with that even bigger tax cuts for the wealthy and fewer regulations on Wall Street all of us will prosper. In other words he’d double down on the same trickle down policies that led to the crisis in the first place. So what’s my plan?

Then contrasts his point of view with Governor Romney’s. Remember people vote for you (with votes or with dollars) because of your point of view. What does any American want from any President? Largely the same things – security, health & prosperity. So, if both candidates are promising the same result, how do you choose? What if you have 100 people in your city saying they can help you get rid of your migraines? Who do you choose? And how?

We choose – in large part – based on whose point of view we resonate with most and trust the most to get us where we want to go. But for most businesses their point of view is unclear. More to the point, it’s unclear how it’s different from their competitors. And since your point of view is so central to your platform (which is ‘what you’re known for’) it leaves people confused – and a confused mind says ‘no’.

First, we create a million new manufacturing jobs and help businesses double their exports. Give tax breaks to companies that invest in America, not that ship jobs overseas.

Second, we cut our oil imports in half and produce more American-made energy, oil, clean-coal, natural gas, and new resources like wind, solar and bio-fuels—all while doubling the fuel efficiencies of cars and trucks.

Third, we insure that we maintain the best workforce in the world by preparing 100,000 additional math and science teachers. Training 2 million Americans with the job skills they need at our community colleges. Cutting the growth of tuition in half and expanding student aid so more Americans can afford it.

Fourth, a balanced plan to reduce our deficit by four trillion dollars over the next decade on top of the trillion in spending we’ve already cut, I’d ask the wealthy to pay a little more. And as we end the war in Afghanistan let’s apply half the savings to pay down our debt and use the rest for some nation building right here at home.

I think his ‘four point plan’ bit is brilliant.

He’s drawing his map for people.

He’s saying, ‘look. here’s how we’re going to get from Island A to Island B‘. Your customers want this too. They’re desperate for it. They’re tired of people claiming they can get them the result and not backing that up with a plan that makes sense.

And most people like numbered lists: four point plans, the seven habits of highly effective people, the five stages of grieving, the three stages of the heroes journey. It helps give people context for where they are in their journey. It gives a reality check and hope that the journey is possible. And a goal with a plan to back it up is so much more believable than one without it – this is true if you’re trying to win votes, customers, volunteers, donors, financing etc.

In my mind, this is where Romney is failing. He’s saying, ‘which tax loopholes will I close down? See me after the election.’ But the whole, ‘trust me’ argument is what people hate about politicians. We don’t want to just trust an offer we want to see the plan that backs it up.

It’s time for a new economic patriotism. Rooted in the belief that growing our economy begins with a strong, thriving middle class. Read my plan. Compare it to Governor Romney’s and decide for yourself. Thanks for listening. Read the President’s plan: http://OFA.BO/SAzDgd

And lastly, he makes a call for action. He invites you to do something. Most ads don’t do this! Most ads might feel good but then there’s nothing for you to do. If you have a welcome video on your homepage I think it should invite visitors to do something (e.g. sign up for my email list). If you send an email out about a workshop, it’s ‘click on this link to read more’. That seems so basic but I can’t tell you how many ads I see that have no call to action. Or have too big a call to action – they ask for too much.

Like, if you saw a poster for a meditation workshop at the organic grocery store and it was a $5000 retreat and the poster was asking you to sign up. No way that will ever work. But, if it offered something ‘free’ you could check out – some kind of ‘pink spoon‘ sample of the ice cream they’re selling, you might just try. No yoga studio will ever sell you on signing up for their teacher training without you first coming to the studio first – so offering free passes is smart marketing. It’s helps people to feel safe in trying you out.

President Obama isn’t asking for you to vote for him – he’s asking for you to just click on the link to read his plan. Smart.

your platform in a single page

Clarity is everything in marketing.

A while ago I wrote a blog post about the importance of developing a clear platform. Your platform is what you’re known for. It’s another way of talking about ‘brand‘. It’s the heart of slow marketing (but also the basis of fast marketing). The challenge that I lay out in that post is that most people choose to be known for only ONE thing – which is the thing they do. But I would submit that there are six things you can be known for.

And if you can clearly articulate them in a single page then you are ready to grow. If you can do it in a single page then everything else will be simple (even if it takes effort).

Always remember: the confused mind says ‘no’.

There are two watchwords for your platform. The first is ‘clarity’. But the second is ‘authenticity‘. It’s the clarity and authenticity of your platform that ultimately makes your business safe to approach and easy to get to know.

And while there’s endless depth you can go into in defining your platform – here’s my down and dirty version. Each of the six elements of the platform has three or four laser focused questions to help you hone in on them. They’re the best questions I know of to get right to the heart of the matter.

If you can answer them and distill it into a single page – you’ll have the clarity you need to grow easily, organically and beautifully.

Before answering these questions I commend reading the following blog posts so that the rest of the questions make sense:

The Journey

The Platform

The Three Foundations of  Thriving Business

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BOAT:

What is it that you do? If I were to look you up in the Yellow Pages or on google what terms would I use? (e.g. plumber, hardware store, massage therapist etc.)

What is your boat built out of? How many hours and how much money has gone into building your business? How much education?

What is most important to your clients when buying what you sell? (either to have or not to have) And how do you deliver that?

If your business were to shut down tomorrow – who would miss you and why?

 

JOURNEY:

What is the journey that you take people on? Fill in the blanks for the ideal kinds of clients you want to have: ‘we work with __________ (kinds of people) struggling with _________ (kinds of problems) and who feel ________ (way about their problem). And what we do it to help them get __________ (result).

Who is a perfect fit for you as a client? Why?

When is the perfect moment for you to enter their life? When is the perfect moment to leave it?

To read more of my blog posts on Niching click here.

 

YOU:

What gives you the credibility to do what you do so well? In what ways have you gone on the journey you’re taking your clients on? What have you had to overcome in order to be offering what you’re offering here and sailing that particular boat?

What qualities do you bring to the table that are different from other people offering similar things?

What are your nerdy interests, hobbies, strange lives you’ve led in the past, interesting social information about you?

 
POINT OF VIEW:
 
Why do most people fail to make this journey? What are they missing?
 
What’s your map/system for getting people from Island A to Island B as quickly, easily and painlessly as possible? How many steps?
 
What’s your core take on this issue? What’s your perspective, philosophy, understanding of this journey?
 
To read more of my blog posts on Point of View click here.

 

WHY:

Why did you start doing what you do?

Beyond money, status etc. what is this business really about for you? What’s the bigger cause it’s a part of?

What is it that you see missing in the world that would help make it more whole?

To read more of my blog posts on developing your Why click here.

 

ISLAND C: THE NEW POSSIBILITY

What is it that you see is possible for your clients that they don’t see is possible yet?

When you went through your journey did anything delightful happen as a result of being on the journey that you didn’t expect that you couldn’t have anticipated when you began?

What do you crave for your clients to have in their life? What’s your fondest wish for them?

What do you see is the future of your industry? What’s coming up next that’s so exciting that most people don’t even know about?

To read more of my blog posts on Island C click here.

CASE STUDY: Paolo Donati – Italian Nutritionist – http://discoveritalianfood.com

BOAT: as a qualified natural nutritionist and health coach I help people overcome a variety of health issues and improve their shape using natural foods, supplements and powerful but simple cleansing techniques. I offer live or online consultations and cleansing retreats in my native country, Italy.

ME: With a background in environmental engineering and remediation of contaminated land, at my core I’m a nerd with a true passion for bringing nature back into its pure, uncontaminated state.

I was raised on the Standard Italian Diet (still better than the SAD hey) which made me lethargic, lacking energy, mentally confused and a totally unsociable kid. Somehow I felt that food affected my behaviour and emotional state.

From a very young age I studied what gifts from Nature could make me more healthy and in tune with who I am.

I experimented with different detoxes and type of diets: from macrobiotic, vegan, mediterranean to paleo and weston price type of diets. After giving up the frustrating quest for the perfect diet, I can honestly say I had benefits from all of them. Eventually I started listening to the messages in my body and found an equilibrium that works really well for me. Today my approach to health and nutrition with my clients is absolutely dogma-free.

As a native Italian, I still have a passion for local, traditional Italian food. I love revisiting stunning Italian dishes using alternative ingredients to make them more healthy for us. After all, I believe we can occasionally indulge and feed our spirit more than our body, provided it comes from a clear message within to enjoy and live life more fully, rather than a need for suppression.

JOURNEY: My main journey type is on health. But I also help reach a state of inner peace and greater clarity by working in cleansing and nourishing the body.

Who: I am attracted to people who believe in good old fashioned common sense and trusting their intuition who find themselves experiencing some chronic health issues. They are looking for a holistic body-nurturing approach rather than reductionist conventional treatments. They are also interested in keeping fit and adopting a diet to support their levels of training. Ideally they consider adding at least some animal products into their diet, if not I am more comfortable referring them to a vegan nutritionist.

Problem: chronic fatigue syndromes, digestive problems, depression and so called gut and psychology syndromes, i.e. mental disorders such as autism, schizophrenia, ADHD and others connected to a leaky gut condition.

Result: Renewed physical energy and health, mental balance, clarity. Significant improvements of mental conditions. Toxicity is removed from bowels, liver and other tissues. Feeling more in tune with ourselves and our higher purpose.

POINT OF VIEW: Dieting is for losers… if we don’t first love ourselves, accept our current situation and that we need to take baby steps. Without this fundamental frame most of us will sabotage any attempt to move towards a diet, or anything new in life.

The ‘perfect’ diet is a quest for the holy grail. It really depends on your location on the planet, the season, your curent state of health, your history of health and what you want to achieve. For most of us, the quest for the perfect diet is just an excuse for not taking consistent action.

Elimination is as important as nutrition. The cleanest diet may lead to autointoxication if we don’t support the routes of elimination in the body.

Humans are part of nature and we should be inspired by nature’s rythms when deciding how to live, what to eat and how to eat it.

Your body never works against itself. It always does the best it can to restore its original conditions.

WHY: To continually celebrate and be inspired by the transformation in health and energy of people around me. To support as I can local farmers and food producers so their products not only will improve people’s health but also contribute to restore damaged ecosystems through sustainable farming. When in my home country, I love travelling the Italian countryside to meet local food producers that don’t even know what the Internet is.

ISLAND C: I didn’t expect that by releasing my toxic load I also got rid of old negative emotions I was still holding to. I feel lighter, full of energy and mentally clear. Now that I got past my health issues I’m ready to move on to something new in my life. I feel this food is wholesome and nutritious and I’m naturally drawn to eat it. I’m not influenced by dietary ‘dogmas’ or the latest diet in the media.

 

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Want Help? If you’d like some more direct guidance and hand holding on figuring out your niche then go and check out my Niching for Hippies coaching program http://marketingforhippies.com/niching-for-hippies/