marketing for artists

sm 4 fish. copy 251x300 marketing for artistsMost artists are broke.

And if you’re a broke and struggling artist  (or know one) I’ve found something wonderful for you.

But, before I get to that, let me back up . . .

Over the years, I have come to fall deeper and deeper in love with art. And beauty. When I first began in marketing I dismissed aesthetics and beauty as being irrelevant. What you needed was a good offer. But I’ve warmed to beauty.

I love the idea that we can not only offer something to the world but that we can make it beautifully and wrap it beautifully. That the care we take in our craftsmanship and presentation is a part of our offers not just something we do to make more people buy. It’s a part of the way we feed the soul of the world. Commerce doesn’t just want to be transactional but also transformational.  Marketing doesn’t have to be flashing neon lights, it can be candlelight. It doesn’t have to be demanding, it can be gracious.

I’ve learned this again and again from many people in my life. First and foremost from my colleague and dear one Carrie Klassen of Pink Elephant Academy (author of ‘How to Write a Lovable Homepage‘).

So bringing more art into our marketing is wonderful. It helps us more truly expresses ourselves and see if what we’re offering is truly resonant and a fit with people. Our artistic and expressive aesthetic – our style – is just another way of saying our point of view. And a single image or a few well crafted words can do so much to express that.

It’s a considerable tragedy, given how much art can enhance the clarity of our marketing that artists classically struggle financially. Most artists are terrible marketers. Performers in show business are classical great at the show but terrible at the business.

jordanna 300x244 marketing for artistsSo, imagine my delight when I came across Aletta de Wal – a marketing coach focusing on the niche of artists.

So, I decided I’d do an interview with her for you (and perhaps your friends).

And to make it extra special, I decided that I’d add some art from one of my favourite artists in the world. Jordanna Rachinky (pictured left). All of the paintings you see below are hers. You can check out more and buy things from her at http://jordannarachinsky.com

The interview with Aletta (pictured below right) is below . . .

aleta1 300x225 marketing for artists*

What is the name of your project?

Artist Career Training: How visual artists can make a better living from making art, and still have a life

sm ships 224x300 marketing for artistsWhat’s the response been so far?

Artist Career Training has served over 4000 artists in groups and 400 individually. I do my best to inspire my clients to do the work they need to do to be successful, provide the detail to take specific action and support them through the ups and downs of life and art. They seem to like it.

What’s the story of how this came about? What was the need you saw in the community that it emerged from?

A Santa Fe gallery dealer who saw that artists needed help with the business side of art founded Artist Career Training (A.C.T.) in 1996. Since then, A.C.T. has grown from a local coaching practice into a virtual university delivering training to part-time and full-time artists at all career stages (emerging, mid-career and established). A.C.T. programs, services and learning products continue to attract a core community of American artists, qualified virtual faculty across North America and a loyal readership all over the world.

sm two moon tree 300x294 marketing for artistsCan you share a few examples of how your project works?

Artists in the A.C.T. community learn to be focused, organized and confident in art business matters. Art world insider information is given in lively group telephone classes, on-site workshops and seminars. Personal consultations allow in-depth work on specific projects. Independent study is available through recordings and workbooks at The Art Business Library
 
An example of a client story: I met Connie Bransilver & Nicholas Petrucci through a presentation I did with a former client at The North American Nature Photography Association (NANPA). We began work together by telephone to map out clear goals and actions to achieve them. Over the next 24 months, we continued to work by telephone and e-mail to create a new web site and promotional materials.
 
When we met again at another NANPA conference, we worked in person on a legacy project “Guardians of the Everglades” that is now gaining national attention. My web wizard Robin Sagara provides hands-on technical support for their web sites and communications.
 
Interviews with more info here:
 

sm umbra 245x300 marketing for artistsWho do you find it’s working best for?

Professional development works best for artists who are willing to look at everything they are doing and honestly assess what is working and what needs work. While they don’t have to love the business side, artists who want to make a living from their art have to become artist-entrepreneurs and do the work that entails.

What are the top three blunders you see artists making in their marketing?

#1. Ready-Fire-Aim: A random approach wastes a lot of your time, energy and money. Just because it is the latest craze, close to home or cheap doesn’t mean it’s right for you. The fix: Use an overall vision of what you want from your career as the unifying factor for your marketing and promotional activities. Select venues, social networks or online galleries that will take you closer to that vision.

#2. “I postcard, therefore I market”: Postcards are a good promotional activity but they will produce limited results if that’s all you do. I define marketing as a series of conversations designed to build a bridge between the artist, the art and the audience. A post card is one part of one conversation. The fix: Be clear about who you are and what your art is about. Then choose the best combination of print and online communications. Link a variety of promotional materials and events to an umbrella theme.

sm rooster 251x300 marketing for artists#3. “Been there, done that already, didn’t work”: The first time you send out a message or have a conversation is like putting the key in the ignition. To move, you have to turn the key, get into gear, put your foot on the gas pedal and steer to your destination. The fix: Have 7 – 20 conversations in various media at different times and places. See which messages have results and adapt your messages and frequency. Check the oil often.

What are the top three core marketing strategies you’re most excited about for artists these days?

I get excited about the results that artists can achieve through small, ordinary acts of genuine interest in others.

#1. Be genuine and personal about your brand as an artist. What you create, why you are an artist and who you are in person should come through equally in events, on your web site, in print and social media. There’s a lot of deceit and disappointment in the world of commerce. Your authenticity, honesty and art can be a restorative antidote. 

#2. Have high quality conversations with the right people. Take the time to get to know people who truly resonate with your art. With all the hype about SEO, there seems to be confusion that having a lot of people is the goal. Artists with the most followers don’t always win their hearts and minds. Artists who treat every member of their audience with respect, warmth and integrity win the right to play another day.

#3. Give to get. We’ve all been on the receiving end of generosity so pay it forward. The paradox and delight of giving of yourself to others is that you often get back more than you expected. Get involved in a community project that will help someone who is in need of your head, heart and/ or hands. You never know who will notice and goodwill is one of the most viral ways of getting known.

sm elyptile  s 196x300 marketing for artistsHow does an artist go about building a relationship of trust with their clientele?

Start by trusting yourself, setting your own standards and meeting your commitments to yourself. When you can do so consistently, your confidence increases as well as your competence and results. That makes you trustworthy.

In all of your interactions with others, trust that their intentions are good, meet or exceed their standards and keep your commitments to them.

You probably noticed that trusting yourself and trusting others are mirror images of each other. That’s because mutual trust is the foundation of good relationships.

Build trust with viewers and they may become buyers or tell others about you. Build trust with galleries and they will tell their clientele about you. Build trust with other artists and they will share supplies, information and opportunities with you.

One of my mentors, Dan Sullivan, taught me that the way to be referable is to do what you say, finish what you start, be on time and say please and thank you.

sm diamonds 235x300 marketing for artistsHow does an artist get exposure? What good exposure and what’s worthless?

All fine artists perform for the public when it comes to marketing. And that goes double for all of you performance artists. Everything you do to market your art is the performance. You do not need a personality transplant as soon as you leave your studio. You do need to draw on different parts of your personality to get the word out.

Good publicity ignites the interests of everyone from browsers, buyers and collectors, to arts professionals and the media. If you are to spark further interest in your work, your art must be good, and the artistry of your promotion must be better. Sweeten your marketing efforts by thinking of them as opportunities for organized creative activity.

Marketing starts by “meeting and greeting” and goes on from there. To make a good living making art, all artists need to master the art of relationship building, which is the bedrock of sales.

If you want enough exposure for your art for a long and happy life, triple-pronged self-promotion is now the minimum standard. You need a consistent presence in person, on the Internet and in print to build your reputation, your audience and your bank account. When I ask artists what steps they have taken so far, most respond that they have had open studios, entered local shows, and put up a web site. 

What these artists have in common is that they have not given much thought to the people they are trying to attract so they can end up looking for love in all the wrong places. Selecting venues where you are most comfortable, and where you can easily transport yourself and your work is a good place to start.  But it is only the beginning.

It’s not always easy to know right away whether exposure is good or bad. An event you do today may not pay off until you do a lot of follow up. A person you meet at that event may not buy for a year or more. A better way to look at the value of exposure is to start from what you know about your audience and create a path from there to your goals. After each step along the path, take stock of what you have achieved; be grateful for what works and thank those who contributed; take a hard look at what did not work and decide how to tweak it so it works better. Rinse and repeat…
sm fish blue 251x300 marketing for artists
How did you promote this in the beginning? What were the top three most successful approaches at the start of it?
 
In the beginning A.C.T. services were offered by word-of-mouth and postings on Internet discussion boards. A web site was launched and the newsletter ArtMatters! was first published in June of 2000 to offer free advice and link to live workshops and TeleClasses.

What are the top three most effective ways you’ve found to market this?

Word-of-mouth still works well as artist clients tell others about us. Word-of-keyboard through social media has increased traffic to our web site and has led to invitations to do live events, which then draw artists to our online and telephone programs.

What are the three biggest lessons you’ve learned along the way?

1. The quantum change has been the impact of technology. It’s a double-edged sword. On the plus side, you can reach more people without leaving your studio. On the other hand, there is more competition and more complexity. Artists need to be able to navigate cyberspace as easily as the bricks and mortar world.
 
2. The more things change, the more they remain the same.” The human element is still the core of making, appreciating and marketing fine art. Even art mediated by technology starts with an idea in the artist’s mind.
  • Artists still need a solid body of signature work as the core of their business;
  • Artists are still in charge of their brand and the audience is still in charge of sales;
  • Exposure is still fundamental to success so the work is seen by the right audience;
  • Consistent marketing is still the key to a sustainable art business;
  • Relationships and trust are still the bedrock of sales.
sm pink boats 224x300 marketing for artists3. Even though the fundamental principles of marketing art have not changed, the way we communicate about it has to be packaged for the new communications channels and a much shorter attention span.

 

At its heart, what is this project/business really about for you? (beyond money, status and such).

I built a career in banking that culminated in being in charge of training for 30,00 employees worldwide. Then, just before I turned 40, I had two strokes. Instead of climbing the corporate ladder, my daily job was learning to walk and talk again. Art became part of my healing. As my creative talents returned, I resolved to make art the core of my life, instead of a sideline.
 
During the day, I coached executives to be more creative. Nights and weekends, I made art, taught art workshops and sold my own art and the work of other artists. I have no doubt that I am now doing what I was meant to do -helping artists turn their talents into a business that is sustainable and earns them a long term, healthy income.
 

What’s the next level for your project? What are you most excited about that’s coming up?

sm  birch 283x300 marketing for artistsI am in the final ( I hope) stages of editing a book that is the “prequel” to art marketing, based on the work I have done for the past ten years with emerging artists or mid-career artists who took a break and are now back in a new context for getting the word out about their art.
 
I have also completed an 18-month certification program to provide visual coaching to visual artists in a new coaching program “The Dynamic Balance of Art, Marketing and Life” to be launched this year.

 

If people want to find out more about your project, support it or get involved – what should they do?

Request a f*r*e*e* 15 minute conversation about how Artist Career Training can help artist who want to have a better year making a living from making art.
 
Subscribe to the e-zine and weekly art marketing tips and receive a free art marketing guide: “Eleven Tips for Success for Fine Artists” Digital Recording and 15-page PDF Presentation by Artist Advisor Aletta de Wal

sm leaf s 300x124 marketing for artistsAnything else you’d like to add?

It’s a mistake for artists to think that the economy is the reason for any downturn in their sales. Yes, it is a fact that there is less disposable income to go around in the global economy, but that simply means that people are more selective about where they spend their money and how far they are willing to travel to see art. I recommend that artist build a personal economy in which their relationships with people who like their art and like and trust the artist become the driving force for sales.
Remember: All of the paintings you saw above are Jordanna Rachinsky’s. You can check out more and buy things from her at http://jordannarachinsky.com

music is a weapon

music is a weapon music is a weaponTon! Cade Bambara once said that, ‘the goal of the revolutionary artist is to make the revolution irresistible.’

And that makes me think of Lucas Coffey (pictured below).

With whom I just had a super interesting meeting about his project Music is a Weapon.

There were a lot of ideas and lessons that came up which I thought might be useful for you in your work.

375288 10151021221575195 516700194 22578794 1799798351 n music is a weaponOne of the main things that Music is a Weapon does is bike powered parties. The target market we explored was working with music festivals

So the music festival would bring them in and they would power one of the music stages through pedaling on bikes hooked up to a generator.

The question is: how does he get these festivals to hire him?

Let’s remember that his bike powered thing is his boat. Meaning it’s what he offers to them to get them from Island A (their problems) to Island B (to the results they want). His bike powered parties is what he’s proposing will help them on their journey.

So, what is the journey these festival owners are on?

Well . . . imagine you run a music festival. You’ve got all the logistics of it, choosing the acts, managing volunteers . . . etc. And then, on top of actually running the festival you’ve got to get people there. You’ve got to market it. Shit.

The only reason a festival organizer is going to care about Lucas’ boat is if it can help them out with their life and help solve their problems. Period.

The implications on Lucas’ marketing are obvious: he needs to show that by bringing in his bike powered parties he can help them make more money, build their email list, get more people to the festival, get more buzz and word of mouth and help them deepen their relationship to their people.

If he can make that case, they’ll hire him. If he can’t, they won’t. It’s just that simple.

Most conscious business rely on their ‘values proposition’ or, as we’ve discussed recently, their bigger why. Basically, the marketing pitch becomes, ‘hire me because it’s the right thing to do’. And only the most hardcore conscious people will do this. 80% of our offering really need to be the ‘value proposition’ where we make the case on the return on investment.  If you can offer both a solid values proposition and a solid value proposition it’s hard to fail.

So, if Lucas goes to them and says, ‘hire me because we’re all about sustainable energy and community engagement and fun!’ he won’t get as far as if he says, ‘Bring us in and we’ll help make more money, build your email list, get more people to your festival, get more buzz and word of mouth and help you deepen your relationship to your people . . . plus! It aligns with your community and green values.’

But it’s not enough to make that kind of a claim. They need to trust that you can deliver on that. He needs to become, ultimately a ‘trusted advisor‘.

Part of building trust come to some basic boat redesign. It’s not enough to understand the goals of your client and what Island B is for them. You need to actively consider how you can get them there. And sometimes that means some going back into your business and reimagining things. Innovating. Making our business better and more useful for the client.

So, Lucas and I got to talking about that . . . We realized that he’s actually in a perfect position to help them achieve their goals.

What he does is so fun and unusual that people will go home and talk about it which brings up the music festival in conversation. And what promoter wouldn’t want their festival being talked about more?

They are excellent at getting people to actually ride the bikes but maybe they could communicate ‘the seven charming tactics we use to get people on the bikes’. That might help the promoter feel more confident it would work. He could also get lots of testimonials from other promoters speaking about how well it worked. So he could do more to maximize what’s already working.

But we realized that there were additional innovations that could be brought in which might just excite the festival organizers.

They could ‘theme’ their bikes by decade. Have a 20′s bike, a 30′s bike, 60′s bike etc. And with each bike they could have some period costume pieces that people could wear while they pose for a sweet photo.

Imagine how this might work . . .

You show up at a festival and set up your gear. It’s a beautiful sunny day and you’re just so happy to be out of the city. You look over the program and list of musicians and DJ’s who’ll be playing and smile. It’s your first time at the festival, so you decide to go for a wander and explore the fair grounds.

You see the usual food vendors, some crafts and clothing vendors but then you see something you’ve never seen before. Ten bikes stationary  bikes. With people riding them. And many of them are wearing funny hats and clothes.

You have to check this out.

As you get closer, the person running that area – whatever it is – charmingly engages you in conversation (even though you tend to be a bit shy). He explains that the bikes are hooked up to a generator and that all these people’s exercise is powering the stage beside them. He invites you to ride.

You’re hesitant but then a lady dressed in flapper hat and gloves hops off the bike and hands you her hat. ‘You have to try it!’ You find yourself sitting on this 1920′s old timey bike, wearing a hat, gloves and other period accoutrements, peddling. And having a lot of fun meeting the people on the bikes on either side of you.

One of the people working there asks if he can take a photo of you. Of course, you say yes. This will make a sweet photo. If it’s good you might make it your new profile photo. After he takes the picture of you (you check it and it’s super great) he gives you a card with the website for this group Music Is A Weapon and also a link to the festival’s facebook page. ‘We’ll be uploading your photo to this page later tonight. And we’re having a contest too. Whoever can get the most people to ‘like’ their photo on facebook wins two free tickets to the festival next year plus some other prizes you can use right away. It’s worth about $300. The details are on the card there.’ You slip the card in your pocket. Nice.

You hop off the bike and encourage a hesitant onlooker to give it a try. They smile. They’re shy like you and happy to meet someone friendly. On your way out, a volunteer asks you if you’d like to be on the email list for the festival. “You’ll get maybe one email a month for the festival fundraisers we do which are always super fun and a great chance to reconnect with people you meet here. You’ll also get advance notice on early bird prices for tickets.” You sign up (you can always unsubscribe if it’s too much later).

A girl standing beside him then charms you into buying $10 in raffle tickets. “They’re for the new stage. We just need $2000 more and we can do it!” How can you say no?

You wave goodbye and walk off with a new friend who was on the 1950′s bike beside you.

In this little story, from your perspective, you’ve made a new friend, done something fun you’ll talk about when you’re home and gotten a sweet new photo.

Imagine this same story from the festival organizers point of view.

You are stressed. But excited. And you’re relaxing quickly as the sun melts the tension out of your body. You’re here. A year of work has paid off. People are arriving. The bands are playing. All the hassles were worth it. But you can’t help mentally tallying people as they arrive. Are you going to make enough money this year? Will you get enough people?

You took a risk and brought in a new thing to your festival – a bike powered stage. It cost you a bit of money but people seem to be loving it and having fun. There seems to be a lot of buzz about it. By the end of the festival, you’re glad you brought them in. It added something fun and different to the festival.

And then you’re approached by the fellow who was running it. You small talk a bit about the festival and then he hands up a clip board and explains that, over the weekend, he’s added 327 people to your email list. He tells you that a lot of photos were taken and that they’re already posted in an album online with links back to your page. ‘You should expect to add a few hundred people to your fan page and to start following you on twitter too.’

You’d forgotten about this. This is amazing. You always forget to ask for people’s emails and you’re basically social media illiterate. Thank god someone’s on top of this.

‘Oh! And your raffle ticket volunteers were amazing. They sold a lot of tickets at our bikes.’

You will definitely be bringing them back next year.

It’s not about the boat.

It’s not about the bikes.

It’s about Island B.

Don’t just talk about your values – add real value. Make people’s lives easier. They’ll thank you with their business.

life is easy

I was just in Thailand and I stayed at an organic farm and sustainability center called Pun Pun. It was run by a fellow named Jon and his wife Peggy.

Below is a 15 minute video of Jon sharing the philosophy of his center.

It’s a beautiful example of a well articulated point of view and clear sense of why. And I think it might just inspire and warm your heart.

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.

 

case study: grocery shopping tour

victoria laine case study: grocery shopping tourVictoria Laine does a simple thing that most entrepreneurs could do but never think of.

She hosts tours.

Now, she does tours of grocery stores. But maybe you could host a tour of strawbale homes. Maybe you could host a tour of gluten free options in your neighbourhood. A medicinal plant walk. A pub crawl with a theme related to your work. Maybe you could host a tour of all the strawbale homes in your community (even if you’re not a strawbale expert yourself). So many businesses could do this easily.

Tours get you away from your computer, connect you with potential clients, help build your credibility and might also help the people or businesses you’re taking your tours to.

*

What is the name of your project?

Grocery Shopping Tours – Victoria Laine Nutrition & Yoga

What’s the story of how this came about? What was the need you saw in the community that it emerged from?

I’ve had a fascination with food since I was a teen.

Watching other females in my life continually on yoyo diets, I developed an unhealthy relationship with food, obsessed with calorie counting and eventually an eating disordered pattern. Fortunately I overcame the eating disorder and grew to appreciate and have confidence in my body, which I credit to a better understanding of nutrition and a regular yoga practice.

However I was suffering with allergies, asthma, arthritic pain, depression, and digestive problems all unknowingly related to my food choices. Reading nutrition books, consulting naturopathic doctors and a holistic nutritionist, I overcame my health challenges and felt the best I’d ever felt. My experiences inspired me to want to help others who were unnecessarily suffering.

Health starts with the choices we make in the grocery store. Even before completing nutrition school over 10 years ago, I learned a lot about the power of foods. Sleuthing through grocery store isles reading labels, and investigating the nutritional benefit of unfamiliar foods had become somewhat of a hobby.

When Organic Roots Food Market and Restaurant opened in Edmonton I was hired to develop the first menu and to provide grocery tours and whole-food vegetarian demos. Both were well attended because of a growing awareness in our community of how important our food choices are to our body and to the earth.

Can you share a few examples of how your project works?

The tour starts out in the produce area where I highlight the disease-fighting benefits of specific fruits and veggies, and how to include them.

I introduce less familiar vegetables and fruits to help participants expand their whole-food horizons. I present information about organically grown vs conventionally grown foods to help participants to make the most do-able choices for their individual budget.

We discuss strategies for saving money while improving their health and have fun sharing ideas and experience. Then we move to the inside isles to discover more unfamiliar foods or familiar foods that can be used in new refreshing ways. I cover information about ethical, sustainable food choices to help people make conscious choices. I provide them with recipes and a few helpful handouts.

Who do you find it’s working best for?

These grocery tours are not for those who are satisfied with their daily food choices and do not see any room for improvement. They are most useful for those who want help to make more conscious choices or who are are struggling to deal with the overwhelm of too many choices. They are looking to find strategies to make the healthiest food shopping and eating simple, delicious, and do-able.

What’s the response been so far to the tours? What kind of numbers do you get per tour?

I limit the tours to 12 people so that everyone can hear what I’m saying and its a more intimate group…and so that we don’t disturb shoppers! The two tours I did in the spring were full, and I didn’t offer them in the summer season. The September tours have just been announced, and I expect a great response, so I’d encourage registration sooner than later due to limited space.

At it’s heart, what is this project/business really about for you? (beyond money, status and such)

At it’s heart my business is about doing what i can for the betterment of the world by serving others who need support, or are looking for inspiration, understanding, or encouragement.

I’ve been so fortunate to learn from wise, inspirational teachers, leaders, and authors such as John Robbins, T. Collin Campbell, Jane Goodall, Jonathan Safran Foer, Guy Dauncy, Brenda Davis, Michael Pollan, Dr. Caldwell Esselstyn, Rachel Carson, and so forth…so many influential people who have given me clarity of purpose.

My tag line (Maureen is still working on adding it to my website) is Quick-Fix Solutions for Busy Vegans, Vegetarians, and Meat-Lovers too!

While I don’t think there is a quick-fix solution for problems associated with factory farms and CFOs (confined feeding operations), genetically modified foods, the pain endured by immigrant workers, and other tragic issues of modern food production, I do think as individuals we have the power to make positive changes quickly to be a part of the bigger solution.

What I’ve come to learn from authors and speakers who promote healthy sustainable food choices is that as humans we are generally self-focused, so the primary reason most people will initially shift to a plant-based or plant-strong diet is because they want better health.

That being the case I have the opportunity as a nutritionist to influence others to become aware of the ethical, moral, and environmental issues connected to their daily food choices. Part of how I do that is using  quoted words of the renowned and respected authors, and by introducing my clients and students to books and documentaries like Forks Over Knives, Food Matters, as well as EarthSave newsletters, local groups like VOA and E-Sage, etc…so they can make more informed decisions.

I also tell them about Earths General store and other great local resources like farmers markets. And I love that clients and students love to share their latest ah-ha moments and resources with me, enabling me to share with others.

After they do the tour – are there options for them to hire you or work with you? What happens next for them? How do the tours fit in the bigger business strategy?

The tours are about giving people a value packed two hours with stuff to take home to keep them motivated to continue their healthier eating quest.

It’s also a chance for people to check me out to see if they might want to join one of the webinar programs I will be offering or work with me privately in 1-1 nutrition coaching which they can contact me about on the website under the 1-1 private Blissful Belly program.

I also offer free 20 minute consultations to allow people to see if I might be a good fit for their needs, and so i can give them a few getting started strategies. They can apply for the complimentary 20 minute consultation on my website.

What are the top three most effective ways you’ve found to market this?

MailChimp mailout to website registration, I’ve set up a Facebook page and am learning how to use it (looking for help with this) and other social media to help get the word out about this and the other new programs I’ll be offering in the near future.  I’ll be blogging soon! I’m relaunching my business with a web based model so clients and students can save time and reduce their impact on the environment by calling in on Skype, FaceTime or Phone.

What are the three biggest lessons you’ve learned along the way?

Great question Tad! I’ve learned that to truly support people you have to meet them where they are at, and start from there.

I’ve learned that while my suggestions or recommendations may be helpful, what is most influential is what I do – when people see me doing my best to walk my talk. And I’ve learned that people are doing their best and need a new or different awareness to make better choices but that even when they do form new ideals they can still struggle with the logistics of their choices.

So my role of assisting people to put their goals into action is what I see as most valuable, which is why I enjoy seeing their excitement grow in the tours and the classes.

What’s the next level for your project? What are you most excited about that’s coming up?

Grocery Tour participants, readers of my first book (Health By Chocolate) and others, may also be interested to know about the new book and programs I’ve developed in response to the growing desire for helpful resources that make conscious eating easier.

My newest book, Real Life Vegan Quick-Fix Solutions: 10 Weeks of Whole-Food Fusion Meals with Gluten-Free, Vegetarian, and Meat-Lover Variations includes downloadable grocery lists, reliable recipes, how to set up a whole-foods kitchen, whole-foods assessment chart, and much more.

My Blissful Belly program is growing in popularity and I’m almost finished developing 2 new webinar courses called 21 Day Vibrant Vegan JumpStart program, and WholeFood Nutrition Made Easy. I’m so excited for all of these offerings as they allow interaction and enjoyable learning in the comfort of their own home (from anywhere in the world where time zones jive), saving participants time, and reducing their environmental footprint.

If people want to find out more about your project, support it or get involved – what should they do?

Anyone interesting in finding out more can go to: www.Victoria-Laine.com to learn more about nutrition coaching, classes, programs, and books. If they’re looking for a speaker or workshop leader they are welcome to contact me on the site. If they are looking for a copy of Health By Chocolate they can find it at Greenwood Books, Audreys Bookstore, Earths General Store, and other locations in Edmonton, or the major bookstores elsewhere.

Real Life Vegan Quick-Fix Solutions will be available in print and eBook. Victoria

Anything else you’d like to add?

Thank you Tad for helping get the word out! I’m very grateful.

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.

case study: thrive calgary becomes a hub

Thrive logo 300x115 case study: thrive calgary becomes a hubThis Spring I presented at an event called The Meaningful Work Retreat. One of the co-presenters, Brenna Atnikov was working with a cool Calgary group called Thrive.

It was the perfect example of becoming a hub that I talk about so much. It’s in the non-profit context but I thought you might be inspired by the example.

Other lessons from this have to do with the power of being about something bigger (and how that can attract people who are also into those causes).

A notion: sometimes we start with the niche/target market – yang. and other times we start with really honing and developing what we’re offering – clarifying our point of view and what we’re about – YIN. the yin path has us develop and then ask, ‘who out there would love this?’ and find our target markets from THAT. And then proceed to be delighted when those don’t work but some other group mysteriously shows up and loves it unexpectedly.

If you become about a bigger cause – watch support come out of the woodwork.

The thing that caught me were the networking events that they hold.

As you read this, ask yourself, what are you about as a business? What’s the bigger cause? Could you bring people together around it?

Remember: word of mouth spreads within a community. The tighter a community is – the faster word of mouth spreads. Everyone wins. Including you. And if you’re seen as a host to the network – you definitely win by gaining stature in your community.

And there’s a difference to be held up here between building an empire and building a village. If you want to build your organization or business to be an empire, that takes a lot of work and control. But to support a network and community in thriving? Less so. You just need to ask yourself which one you want. Brenna gives us four important distinctions about networks vs. organizations below.

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What’s the story of how this came about? What was the need you saw in the community that it emerged from?

I want to live in a city that has a strong, vibrant economy thats good for people and planet.

Thrive works towards this goal by asking: What is the economy for and how can it create meaningful economic opportunities for people living on low-incomes? How are we all better off when nobody lives in poverty?

Thrive is a collaborative network, which began in 2006.

It cultivates an environment in which transformation of our economy can occur because we bring together folks who often don’t get to meet but who all play an important role in economic development strategies: local business, government and non-profit organizations.

We provide a space for people to connect, learn, dream and act to create a resilient economy that combines social goals with business outcomes.

Can you tell me more about the events YOU host and who’s invited?

Thrive hosts between 4 and 6 events a year.

Starting this year (2011) they closely correlate to our 4 strategic directions/pathways/strategic directions which guide our work. We host learning events, facilitate conversations and advocate for more helpful public policy along all four paths.

Our trailheads are:

1. Neighbourhood Revitalization – working with all community members to establish neighbourhoods that provide a high quality of life for all residents

2. Local Business Development – Growing the number of local, social and environmentally responsible businesses that are either privately owned, cooperatives or social enterprise

3. Meaningful Employment – Contributing to workforce development initiatives that help create living wage jobs that also contribute to ecological sustainability

4. Innovative Social Finance – Stimulating conversation about how we can use local capital to invest in local economic development strategies.

Being that we think of ourselves as a ‘learning network’ that aims to catalyze action through information, we host events that introduce people to new and/or promising practices in the broad world of community economic development that they can then apply to their own work.

We might bring in a guest speaker, and then provide a local example of where CED is happening in Calgary. Or, we put an ‘ask’ out to the community to see who can take the lead on moving an initiative forward.

Many of our events have been a kind of ‘lunch and learn’ style, averaging about 80 people per event. Our audience is the public, private and non-profit sectors and individuals interested in transforming the economy to better work for people and planet.

Tell me about the difference between operating as an organization vs. a network?

In my own reading/learning, I’ve discovered that there are quite a few differences between operating as a network vs. an organization (a little different than the question you pose). They are:

1. Everyone is welcome to participate in a network. In an organization, you have to be hired.

2. People can contribute what they can, when they can, even if it’s only 1 idea EVER (in a network). In an organization, your job is to show up every day and contribute.

3. Networks facilitate two way communication with their community; most organizations simply ‘push’ information out.

4. Networks tend to be more emergent and adaptable, whereas organizations can be rigid.

And why do these events when there are no immediate tangible benefits?

We host our events because there are both immediate and long term benefits.

Most immediately, people are building strong, working relationships across sectors that don’t typically interact with one another. Exposure to new thinking, promising ideas and exciting possibilities are the ingredients of inspiration that eventually move innovative projects forward.

Over the long-term, these events are important because of their ability to bring people together and illuminate just what is possible in Calgary. As you’ll see below, tangible projects, initiatives and organizations also spring up.

What are the participants saying about them? What results are you noticing coming from them?

Overall, we get very positive feedback from guests at our events. Our satisfaction with events is often well above 95%. People often say that they were exposed to new ideas, met interesting people, tapped into a network of resources they didn’t know existed, etc.

The results include new initiatives and organizations emerging that help to strengthen our local economy and reduce poverty. Two great examples:

1. The launch of Enterprising Non-Profits Alberta came into being because of a variety of different players. We feel that Thrive played a role by: (1) hosting several events in 2006 and 2007 around social enterprise, which led to 3 funders being interested in the concept. The funders commissioned a study, and (2) the final report was presented at a Thrive event in 2009. One funder (The Calgary Foundation) was particularly interested in following this further, and Enterprising Non-Profits Alberta was launched in February 2011. It is now funded by The Trico Charitable Foundation. We have begun to co-host several events with them now and they are an important partner.

2. In February 2011, Thrive, Conscious Brands and Green Calgary brought Woody Tasch to Calgary. He is the founder of Slow Money. We just recently received an email from one of the guests at that event, telling us that (in part )as a result of the Slow Money event and getting to meet Woody Tasch, some folks from Leduc have started Slow Money Alberta. This is incredibly exciting for us to hear!

In summary, we are catalyzing action and inspiring different groups/people to take a necessaryleadership role on a specific area of interest, while Thrive can continue to be the incubator space for new ideas and possibilities.

What are the downsides of hosting a network?

Hmmm, honestly, I cannot think of any. We’ve had nothing but great experiences and involvement with the community since we formally launched this governance structure in February.

What are the three biggest lessons you’ve learned along the way?

1. Naming what we care about and putting that out in the world inspires people to get involved

2. Collaboration (vs. competition) is way more fun, productive and stimulates innovation.

3. When nobody lives in poverty, we are all better off. We are all responsible for ending poverty.

Can you give a few examples of the first lesson?

The ‘things’ we’ve named and put out in the world as what we care about are our 4 pathways.

Since naming them, we’ve had people approach us with opportunities because they now know where our time/energy/resources are focused.

For example, we were invited to co-hosted Community Capital Networks with REAP and are part of some initial conversations about how to mobilize local capital for our community.

For more info go to: www.thrivecalgary.org

 

success story: calgary’s mortgage navigator

charlotte 227x300 success story: calgarys mortgage navigatorA little while ago, Charlotte Lammerhirt (pictured here) attended my daylong workshop for holistic practitioners in Calgary.

Except she’s a mortgage broker.

And yet, somehow she’s take the strategies and resources and done and amazing job at applying them. I thought I’d share her story as it not only gives a good idea of what I teach in that workshop but also just some plain old inspiration of what you can do to quickly and affordably improve your marketing as a service provider.

Check out the links to her work. I think you might just be inspired at how warm and human marketing can be.

Hi Tad,

I know that you are very busy but I just wanted to send you a thank you email….

My website is finally complete (yay!) but I just really wanted to send you this email of thanks….

Taking your day long workshop in the spring in Calgary really made a difference in my marketing. 

 

From that workshop I . . .

1) changed website designers and found someone who built and trained me on wordpress…so great!

2) bought Carrie Klassens “how to write a loveable home page” e book and rewrote my home page

3) took the “new about me” class and wrote a totally new bio

4) found a photographer who took some really really great (at least I think so) headshots of me

5) I started to do my own videos (just some really boring lender ones on there right now) but did one on ‘xtranormal.com’ about mortgages that people love and think are hilarious

6) I am on twitter!

So right now I have a great website that I am sooooo proud of….I love it!

Your workshop really made a difference in my business… Just so you know I do read all of your emails or at least I catch up on your site directly at least twice a week.  It is so amazing what you share….all for free.

I am still working on….

1) crafting my free offer for my website (your ebook is in my bag…)
2) working on my niche…..ugh…..still just have ‘first time home buyers’  not focused enough
3) welcome video…..saving a bit more coin
4) Facebook…coming in the next couple of weeks
5) monthly e newsletter

The feed back I have been getting in regards to the esthetics of the site have been good….They (i.e my friends and husband) think it looks good and is very professional.

However, in terms of the content, they think that . . .

1) I am too narrow in my focus…(i.e (just renters??  but I can do mortgages for everyone!!)…..but I know that I am probably not narrow enough as I have not yet found who my niche is

2) Some pages like my bio, may be too wordy and long winded i.e Char, no one is going to read all of that!

3) xtranormal.com!  Funny but a little weird!

So I think what I have decided to do is to listen to their input but go with my instincts.  

My friends and family are great but I am reading and studying all I can about marketing and the majority of what I am reading is to FIND YOUR NICHE.  It’s hard as most of my friends are well meaning but none of them have taken any marketing courses!!

So I need to stop asking them (a disguise for asking for their approval) and just do what I think is the best for my business.

My site is www.themortgagenavigator.ca

Thank you again so much, you really made a difference in my business

Charlotte Lammerhirt
The mortgage navigator

Share your thoughts and reflections below. I’m sure Charlotte would love to hear them.

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.

case study: panty by post

panties by post 300x210 case study: panty by postNatalie Grunberg (pictured below) had an idea for a business.

Mail women pretty panties. Once a month.

This business is a brilliant example of some many things: niche marketing (panties are for women), having a point of view (it’s about confidence), having a simple, well crafted offer (a pretty panty. mailed monthly), doing something provocative that gets people talking (panties!).

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What is the name of your project?

PantyByPost.com!

natalie g1 220x300 case study: panty by postWhat’s the story of how this came about? What was the need you saw in the community that it emerged from?

PantyByPost.com is an online business that sends a pretty panty every month in the mail to your loved one, or maybe to you (you deserve it)!

I thought of the idea on a trip to Paris some years ago and the plan was to spread the confidence of those enchanting and stylish French women. That’s exactly what we’ve done, one panty at a time (wink).

I saw a need, to spread French style all over the world. Even if your daily uniform is a Lululemon pant, you can wear a panty by post panty and feel better. Self confidence may just start with the panty you choose to wear. My company helps to make women’s panty drawers sexier, more colourful and playful.

 

 

Can you share a few examples of how your project works?

panties 300x115 case study: panty by postWe always support local charities and we are collecting panties right now to donate to the Vancouver Downtown Eastside Women’s Center. Some of our customers have even donated a month of their subscription to the Center, which is very cool. We are currently supporting a local theater group in Victoria BC by outfitting their set with panties (it’s called NANA’S NAUGHTY KNICKERS).

To order a subscription you click on the shop button and select the line, Signature or Bridal and then proceed through to check out. It’s very easy! We ship worldwide now, so there…your whole Christmas list is done!

Who do you find it’s working best for?

Women made up our biggest supporters when we launched. Now the men are starting to hear the good news! Men like to gossip too, so our customers are a pretty even split of men and women.

What are the top three most effective ways you’ve found to market this?

Online marketing for an online business is the best approach. Magazine and newspaper advertising doesn’t work. PR is the most important fuel for customer acquisition but after you have enough customers and you prove you have an incredible service and product, they will talk. My customer to customer referrals and referral perks (one free panty for every customer you refer) are how I gain more traction.

What are the three biggest lessons you’ve learned along the way?

  1. Don’t risk more then you have.
  2. Trust your gut, listen to others and then make the choice that is right for you. Always do the honest and right thing. Never let money ruin relationships.
  3. Nurture relationships authentically. Be real.

What does that mean for you? “Nurture relationships authentically”

Many business people share that relationships are what matter. I added the nurture and the authentically component mostly as a response to some of my early experiences. Be real and be yourself. I really don’t like it when people are just trying to get something from me. I’m not a big fan of business mixers or networking. I find it to be a huge effort, it’s unnatural to be so self serving.

It’s icky.

By all means, get out there and make connections but for me I like to keep it small and keep it humble.

What’s been most effective for you in the online marketing arena?

CPC, cost per click advertising has been effective. We use Adroll to help remind customers who have visited our site, which is a good marketing tool. Bloggers from all over the world help spread the word about PBP and they do it very authentically because they get a panty by post to try.

What’s the next level for your project? What are you most excited about that’s coming up?

We are going international BIG TIME! We have our first international office in Moscow and our next operation opens in Paris this November. How exciting! We will continue to create relationships in other languages and in other countries. This is the jet setting (and carbon offsetting) that I dream of doing!

At its heart – what is this project really about for you?

At the heart of PBP there are two old fashioned ideas: customer service is key and self confidence comes from within.

We have been told we go above and beyond the call of duty for customers, but we don’t see it that way. Doing a job well and promptly makes us feel good. As the owner of the company, I set the tone. I’m an absolute perfectionist because having a top notch consumer experience is rare these days. When PBP staff delivers incredible service, every day, we make customers happy and they return.

This seems so basic but I can’t tell you the last time I had a quality “old fashioned” consumer experience. It’s our edge in a competitive online shopping environment.

The other pillar of the company is about confidence. I was inspired by the women in France and they continue to remind me (lucky me I go to France each summer) that looking beautiful is about self respect. French women put effort into their appearance and so do the men for that matter.

It’s a different ethic and for me, I think it represents their commitment to finding beauty and style everywhere, spreading that style and also enjoying the pleasures of life. Everywhere you look in France people have put effort into beautifying their environment. The least I can do is run a company that makes getting a French style panty easier.

Now those of us non-Frenchies have no excuse.

What has the response been this this project?

Each year PBP builds and grows. I put very little money into advertising because our product and excellent service does the work of spreading the word of PBP. Men especially seem to appreciate the gift giving service. We basically are the answer to all their gift giving issues.

Why do you think your customers love you so much?

Our customers love us because of our high quality of service but really our product is very unique and totally fabulous The panties are very special, colourful and sexy. Once you start wearing our panties, it’s shocking that you once settled for plain Jockeys or Victoria Secret. Our panties are accessibly priced (about $16 per panty), durable but mostly they are adorable

You’ve got such a unique idea that I imagine a lot of PR came from that – but what are the three biggest tips you could give people to be ready for it, get it and take advantage of it?

  1. Get a communication coach. We had Maria LeRose coach us at the very beginning and throughout our launch. Having a profession coach like Maria will help you get clear on your company goals and will make your media interviews really stand out. She videotaped us and we reviewed the way we looked and the way we delivered our story. This kind of practice is key.
  2. Hire a professional PR person to work with you on your media pitches. We had a coach for 3 months to support us to improve our media writing and understand what the media is looking for.
  3. Start local and aim national. There is no such thing as a small enough media outlet.

If people want to find out more about your project, support it or get involved – what should they do?

Email us,

Anything else you’d like to add?

If you think panties don’t matter, try a panty by post and I beg to differ. We have something special here! Oh yah, right now I’m wearing a Raven Beauty hipster in noir. It has buttons all down the derriere and when I wear them I feel like a Paris runway model (note: I’m 5’2″, so clearly the panties give me super powers).

 

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case study: the therapy vault

lisa mitchell case study: the therapy vaultLisa Mitchell (pictured here) has created something beautiful that was born out of empathy. It’s an amazing example of how our deepest wound can be our truest niche. It’s also an incredibly practical case study in becoming a hub for a community.

Furrthermore, it’s got a really wonderful and unique welcome video on the homepage.

Here’s an interview I did with Lisa recently. I hope you enjoy.

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What is the name of your project?
The Therapy Vault

thetherapyvault big case study: the therapy vaultWhat’s the story of how this came about? What was the need you saw in the community that it emerged from?

After 20 years in the mental health profession, as an art therapist, psychotherapist, and trainer, I realized that I felt tired and burdened with client stories of pain and recovery.

In my work with therapists, as their therapist or trainer, I heard about these same difficulties of carrying remnants of stories and pain not their own. In our profession, we are expected to bare it. And there’s a myth that if we have good boundaries, proper training, and excellent self care we shouldn’t feel burned out or heavy hearted.

I had an answer in my art and creativity.

In order to save myself from burn out, and to help other therapists learn to sustain themselves on a day to day basis in their practice, I decided to expand my business. Of course, I didn’t have a clue about how to do this. Or what it would even look like.

In my work with Suzanne and Jeffrey, I not only found my business platform, The Therapy Vault, but I also learned to live into it by honoring parts of myself that I wasn’t allowing in my work formerly.

It was tough work, because it required more vulnerability than I felt comfortable with, but in a funny way, they helped me become unburdened. And now I feel totally re-inspired with my work, and am helping other therapists transform their burdens into beautiful pieces of inspiration.

Can you share a few examples of how your project works?

The Therapy Vault Breakfast Club is an online membership community where therapists receive an eworkbook every month.

In it, there is an art invitation (yes, that’s what I call them) that is rich with ideas for creative transformation. I also provide some good context with an audio and sometimes a video ‘How To’ so that my members don’t have to be super experienced with art materials and techniques to do the project. We all do the project, and then get together on a monthly community call to share the experience.

One of the most precious things that I can think of is having a group of therapists talking about the real life experience of how their job affects them. When they do, there are sighs and wonderful feelings of validation.

I offer a free workbook on my site called, “Create a Pocket Vault and Feel Passion for Your Work….again.” Basically, it walks therapists through making a precious container, one that is creative and colorful with magazine images inside and out. The container’s intention is to hold a representation of the calling that the healer answered when they first became a therapist.

For a lot of these wonderful healers, that’s been a really long time–20-30 years. And for some who are new, they don’t even realize that they answered a calling.

So, when they make their pocket vault, it’s like they are giving a home to a precious possession–a life force. I’ve had therapists tell me that they go to their Pocket Vault on hard days and just the act of opening it up helps them renew their sense of purpose. It’s lovely.

Who do you find it’s working best for?

In the beginning, I was just targeting my work for seasoned therapists. Psychotherapists, social workers, counselors who had been in the field for a long time. Now I see that this is important work for new folks and other healing professionals because they experience the same kind of burdening. I had a call just the other day from a Youth Advocate asking if she could participate. So, the audience is growing, and self-selecting.

At it’s heart, what is this project really about for you? (beyond money, status and such).

It’s about helping healers rediscover their beauty. I thrive on seeing beauty in others, and when I can help someone dig their beauty out of the burden that covers it, we are both transformed.

What’s the response been so far?

When I tell therapists that they don’t have to blame themselves or feel inadequate for feeling burdened or burned out the response is wonderful. When I offer them a supportive, safe place with fun creative activities to do–they become enlivened. The shame that they carry about their feelings disappears and they tell me that they don’t ever want to stop making art with me!

I’m still growing my online presence and the Breakfast Club Community, but my current audience is helping spread the word very fast. And, I’m thrilled to have had lots of interest with various organizations who want me to speak and train on the topic.

how did you promote this in the beginning? what were the top three most successful approaches at the start of it?

It’s funny because The Therapy Vault is an extension of the business that I’ve done for the last 10 years.  So, I’m not sure when I started “promoting” it.  

I do know that with my newly clarified purpose, I started talking about my workshops and trainings differently.  And, the newest offer, The Therapy Vault Breakfast Club, is still in it’s infancy and growing in membership size.

So here’s what I did:

I was so fortunate to have an enthusiastic group of local followers because I’ve been writing similar content at my other site for years.  I put out a request to my list asking for them to participate in free focus group workshops. 

These workshops served multiple purposes.  They helped me work on new content, get pictures of a variety of completed art projects, and learn how to articulate the benefits in the particpants’ own words.  In the process, the focus group became my faithful tribe and have since participated in multiple Therapy Vault programs.
 
I started talking about The Therapy Vault in trainings that I was giving to agencies, and just handed out business cards.  Because I was already in front of my target audience, all I had to do is add a little compassionate piece about how difficult the job is and I had people interested right away.

I’m involved in several professional groups and I took every opportunity I could to talk about what I was doing.  This was where several speaking opportunities have sprung from.  I haven’t
done the talks yet, but I’m expecting these to generate lots of interest and participation.

What are the top three most effective ways you’ve found to market this now?

I have such a wonderful list of followers at this point, after all this time–they are the ones that I’m reaching out to to spread the word. They have done a super job.

Speaking opportunities have come my way that will serve as really good advertising and credibility builders.

I’ll be doing a telesummit soon, and I know for sure that it will be a hit!

What are the three biggest lessons you’ve learned along the way?

Jeffrey Van Dyk helped me write these. I say them to myself every day.

Do things in my Own Time. Don’t rush just because someone else wants it right away. If it doesn’t feel ripe/ready/right let it simmer and don’t force it.

Do things with my Own Judgement. Don’t listen to the tapes/voices that have old standards and expectations. They aren’t useful and just keep me back where I started from.

Do things in my Own Way. I’m such a creative person. And sometimes I squelch that because it’s scary. So, my Own Way is to be both creative and thoughtful.

What’s the next level for your project? What are you most excited about that’s coming up?

In January, I’ll be hosting a telesummit: The Sustainable Therapy Practice Telesummit.

That should be amazing and full of new learning for everyone who participates.

I’ve also started a book. It turns out that there’s incredible research that backs what I’m talking about, and I’m going to start capturing it all in book form. So, I’ll be writing my proposals soon.

If people want to find out more about your project, support it or get involved – what should they do?

They can visit www.thetherapyvault.com. They can get a free workbook there and start creating right away. I also have various live workshops that are posted on the Programs page.

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.

case study: total niche clarity virtual symposium

 

tnc speaker pjvh case study: total niche clarity virtual symposiumI met PJ Van Hulle last summer in California and liked her right away.

And then I got word that she was creating a new telesummit on a favourite topic of mine: niche.

She’s even interviewing  me for it next week (Wednesday, August 24 · 3:00pm – 4:30pm MST). You can listen to the interview with myself and the other speakers for free if you go here.

Here’s my blog interview with her below . . .

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tnc banner 300x63 case study: total niche clarity virtual symposium

What is the name of your project?

Total Niche Clarity Virtual Symposium

What’s the story of how this came about? What was the need you saw in the community that it emerged from?

Over the last 10 years of working with entrepreneurs and business owners, I’ve discovered that choosing a specific niche is the cornerstone to effective marketing. However, it’s also an incredibly “gremlin-ey” subject for most entrepreneurs that I’ve worked with and they get stuck for months or even years, spinning their wheels, either trying to be all things to all people or thinking and re-thinking their niche.

You say that figuring out the niche thing can be a “gremlin-ey subject for most entrepreneurs”. What’s your take on this? Why do you think so many entrepreneurs get stuck here?

I think it’s one or a combination of the following things:

1.  They’re afraid that by focusing on a particular niche, they’ll lose business / clients that aren’t in that niche.
2.  They feel they do “SO MUCH MORE” than just their niche statement so it feels too limiting
3.  They’re afraid they’ll choose “wrong,” have to switch later, re-do all their marketing materials, and look bad.
4.  They offer several VERY DIFFERENT services (possibly totally different businesses) and don’t know how to fit them together.

What do you think is being done wrong to help people figure it all out? After all, most marketing courses I’ve seen talk about this – and some even promise clarity – but most people leave feeling unclear still – but maybe even GUILTY because they think they SHOULD have it. What’s going on here?

That’s the main reason why I wanted to put together the Total Niche Clarity Virtual Symposium.

I think where these marketing courses fail is the same place that most courses in general drop the ball… there’s no ongoing support.

Discovering you niche is a process… or maybe 2 processes that fit together.  It’s a process of SELF discovery and also a process of interviewing and understanding your potential clients.

That process can take a while so it’s hard to “get” in a short bootcamp seminar.

Also, sometimes people just need to hear the niche conversation from a certain teacher in a certain way for it to “click.”

My intention with the TNC event is that we’ll be exploring it ongoing for long enough, learning from enough different teachers, and approaching it in enough different ways that by the end, it will become clear for people.

Some people say that you should have ONE target market, others suggest a top three approach . . . what’s your take on this?

Personally, I think your marketing will be more effective and powerful when you choose ONE target marketing and go deep with that target market.

That said, if your potential clients identify with several different words or if you just can’t force yourself to pick one, you could do a top 3 as long as they’re somewhat related.

For example, I work with coaches, consultants, and speakers.  Most of my clients are all 3 of these things.

It would be weird to say, “I work with heart surgeons, new moms, and african grey parrot owners.”

I imagine since you’re hosting a summit on this you’ve been learning a lot about target marketing – what have been your top three ‘aha’ moments in the process?

We just finished up the first week of interviews, and here are my top 3 “aha” moments:

* If there are 50,000 ore more potential clients in your niche, it’s not too small
* Use the Tribal Niche Checklist (that Bill Baren shared in his interview) – 7 Questions to determine if you’ve discovered the right niche for you.
*  Tip for connecting with Power Players in your niche: comment on their Facebook and blog posts in a way that compliments what they’ve said & adds value to it (without undermining their authority)

How does your project work?

26 speakers are sharing their insights, experience, advice and tools through the Total Niche Clarity Virtual Symposium, a series of conference calls that we are providing to the community for free. My thinking is that as the participants learn multiple approaches from multiple speakers, eventually their niche will “click,” and they can stop struggling.

Who do you find it’s working best for?

This works best for people that are willing to sit in the “hot seat” with a coach that understands niche marketing.

What are the top three most effective ways you’ve found to market this?

1. TNC speakers sending solo e-mails to their lists
2. Affiliates sending solo e-mails to their lists
3. Facebook Event pages

What are the three biggest lessons you’ve learned along the way?

1. It’s important to follow up with the speakers and affiliates to remind them when to promote.
2. It’s important to make it as EASY as possible for speakers and affiliates to promote (for example, sending swipe copy in the body of an e-mail with their affiliate link already embedded so they don’t have to search around for it).
3. Video is only cool if the darn thing loads quickly. Otherwise, it’s a distraction.

What’s the next level for your project? What are you most excited about that’s coming up?

This series of interviews will become an info product that I (and the other speakers if they want) can sell independently or stack with other programs. I don’t have time to coach every single person that comes to my workshops around their niche. This way, I can give them this product so that they don’t have to stay stuck on this topic. Also, I don’t have to repeat myself so much.

If people want to find out more about your project, support it or get involved – what should they do?

They can become an affiliate and receive lifetime commissions at: http://www.realprosperityinc.com/affiliates/

They can recommend my Facebook Fan Page: http://www.facebook.com/realprosperityPJ

Anything else you’d like to add?

You’re my hero, Tad! I love what you’re doing with your blog! : D

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.

case study: toronto’s inner garden

rob helmer case study: torontos inner gardenEver wanted to create your own holistic hub or event center for cool things?

My pal Rob Helmer (pictured here with his daughter) did it in Toronto with his Inner Garden space and shares his lessons, thoughts and success secrets here.

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37200 165565446805281 165565316805294 454963 1398806 n1 300x285 case study: torontos inner gardenWhat is the inner garden?

Basically, it’s a beautiful space in the heart of downtown Toronto that we rent out for events.  Our goal is to co-create space for an intriguing array of events & gatherings. We provide teachers, healers musicians, performers and facilitators the opportunity to connect & share with the local community in an inspiring venue.

Can you describe your space for those who haven’t seen it?

Put simply, the event space has an earthy-zen look to it, the real hard word floors, natural tree-stump seating and greenery make the ambiance warm and inviting.

The physical appearance reflects the lush and abundant gardens that are stylistic of the West and the simple elegance of gardens from the east. This merging of east and west has created a site for people to find rest and relaxation, where they can embrace Being fully, and also be stimulated and nourished.

33630 165568630138296 165565316805294 454976 2894788 n1 300x201 case study: torontos inner gardenThe space is blessed with natural light filtering in during the day, through a large skylight in the central space and large windows in every room.  For evening events, our lighting we have installed allows the user to create the ambiance they desire at night.

Did I mention we have tree stumps?

What’s the story of how this started? How did you get to be doing this?

In short, like all great things in life i did not plan it this way i just fell into it.

But you were doing Chinese medicine before. How does one go from being a Chinese medical practitioner to an event space organizer?

I have been involved in TCM for over 12 years.  I originally moved into the space a year ago wanting to open the first school dedicated specifically dedicated to Chinese herbal medicine outside of China.  The teachers (some of the best in the world were in place) and cur

riculum were in place but I could not find private funding to support the project and with recent professional regulations being passed in Ontario I decided to delay the project (and now with the event space consuming most of my time I have let go of this idea altogether).

My business model (at that time) included three aspects a herbal medicine school,  an event space and clinical space (with free student clinics for the general public).  My idea was to have the school be the hub for the other two.  Fifteen months later, the events space is front and central and the further I remove myself from TCM the better things seem to flow for me financially.  I feel this new venture helps me “fit my life into my job instead of my job into my life” (thanks for this Alex Baisley).  Most importantly, it allows me greater freedom to spend more time with my daughter and others I I hold close to my heart.

robs space  201 300x214 case study: torontos inner gardenIn some ways, it  was difficult for me to let go of practicing Chinese medicine full-time, similar to a bad relationship that is providing a person with some good elements but is not nourishing them and sustaining them on all levels.  TCM (treating patients, writing, teaching etc.) was my main (i.e. only) source of income for a dozen years so the biggest thing I needed to let go of was the financial security this provided me (or at least that is what my mind was telling me).  However, in the end I feel I was meant to leave TCM as my energy and passion for it diminished in the last year so did my income.

I really only made a commitment to running the event space as more of a full-time gig in October 2010 when we launched the new website and renamed the space.

This coincided with spending time with Alex Baisley and yourself last fall which was very useful and reminded me of some things I had forgotten previously that had worked for me in the past and and this time also helped me gain a clearer vision of what I would like to do moving forward.  Some people (patients, students or interns of mine in the past, colleagues, my parents) that have found out are a little perplexed by the shift but this is the direction life is taking me.

And what was the need or opportunity you saw in the community that had you decide to do this?

I saw the limitations of medicine (both modern medicine and alternative medicine).  I wanted to offer events in the space that would help people heal and ease their suffering, i.e. satsang, healing music, or events that focused on going beyond the mind and ego were the first events to take place in the space and a year later these events remain the cornerstone of what we offer.

What kinds of events have you run?

The space is really a blank canvas or playground for people to explore and make their dreams reality.  The event space has only been available for one year and just about everything has taken place here from day long silent retreats to concerts with dancing or yoga with live music, from networking events for social entrepreneurs, fundraising events to singer-songwriter nights to Playback theatre and opera.  One of the most exciting things is there is always new things happening in the space.

In general we are proud to honour the many paths that are available to us as humans on this journey and my experience has been over the last year is it is more important who is running the event than what they are offering.

On the horizon we will be offering documentary film nights and storytelling evenings on a regular basis.

67669 165568320138327 165565316805294 454970 279287 n1 300x200 case study: torontos inner gardenWhich events have been most popular?

I don’t know if I see it that way. I think every event serves its purpose.  Events range from a handful of people gathering to over a hundred people.  It is hard to judge what is popular – in general i find people want to feel oneness or connected with others so the tendency in the last several months is the space is attracting people that are looking for a sacred or intimate place to build community whether that is through a group of singer/song writers, satsang, those interested in food security, healing music or something else.

How much do you charge people to rent the space?
Event prices range with many events being accessible to anyone wanting to attend (as many people offer events on a suggested donation basis)

$90 a night or $150 for a day are the suggested donation for use of the space

You seem to give a lot away – letting people rent for free sometimes – what’s your perspective on that?

In the first 6-9 months of running the space we let people use the space for free.

I wish we could give more away.  In time when the space sustains itself more we will be able to give back more to the local community.  In the meantime we do the best we can.

The space only exists due to the generosity of others and to be honest really has nothing to do with me (I am just fortunate to be a witness of the transformation). The personal transformation I have went through from witnessing the generosity and love and support from the local community for this space cannot be described in words (but it can be felt if you spend enough time in the space).  On a personal level I had nothing a year ago ( although it is not relevant I was at the bottom of the barrel financially as I had claimed bankruptcy about six months prior to moving into the space = no money and could not borrow any money from a financial institution) and The Inner Garden grew out of this darkness and nothingness similar to a water lily growing out out of a muddy pond.

I did not ask people for favors or discounted services when renovating and creating the space (although several people did step forward to loan me money).  I just handpicked the people whose professional ability I respected and valued not worried about cost and they all felt the nature of what we were trying to do and  everyone went above and beyond what was expected.

Quite magical really!

I am blessed to be surrounded by people in my life that demonstrate to me how to give without expecting anything in return.  Being in service to humanity and giving from your heart are probably the most important qualities that we try to bring into the space.

Personal note – if you remember our relationship began by me calling you up and offering you the space for free (after hearing about you from several people I loved and respected).   Of course, you did pay me for use for the space but I did not expect anything in return. From working together our relationship blossomed and through you I met so many amazing people and from a financial perspective made thousands of dollars.

 

The great thing is when you give without expecting anything in return you become a magnet for people that do the same thing.

So you’re saying when you give so generously – that you tend to attract others who are willing to give generously – and that this might take the form of them wanting to pay you even when you’ve not asked for anything? I’m curious what other forms this generosity has shown up in.

I don’t usually discuss things but if it can be an example to empower other entrepreneurs to build their businesses and success through love, compassion and tolerance than I am willing to share a few examples.

One example, is we have offered several potlucks for lazy people for those in our building (which is one of the coolest buildings in the city – www.richmond.net) where we offered the use of the space for free and bought food and drink for sixty people.  This was a great success and really appreciated by those who attended and now together with a few businesses in the building we have set up  a C.S.A. (Community Supported Agriculture) for the building.  In other words, we are helping a local farmer sell directly to people in our building.  These types of events are focused on building community without expecting anything in return.
This type of offering is difficult for people to comprehend at first because based on past experience they are looking for the catch but there isn’t one.

I do not worry about them paying ever.  I just follow my heart and give what I can.  I know i will be provided what I need in this life.
The forms of generosity are abundant. Another recent example, a person I lent the space to on a donation basis about ten times over the last year has recently purchased a professional sound system for the space which was a much needed asset for the space.

I also regularly invite people to attend events at the space for free as my guests.  I usually do this to help increase awareness of the great things happening at the space + it allows me to connect with those attending the events at the space and get to know them better + it gives me a way to thank people for supporting past events in the space by allowing them to come for free.

Creating community – some events are used to build community and not make money – this is great because people relax and let down their barriers.  I never want people to feel like they are being sold something in the space

What do you think happens when people feel like they’re being ‘sold‘ something?

They don’t let their guard down and you cannot truly connect with them.  Doesn’t make me feel good to connect on this level.  It also does not make me feel good when people are only promoting their own work and not helping others.

Right. I have the same thing with my pay what you can workshop. People are like, ‘what’s the deal? Where’s the catch? When’s the big pitch going to come?’ and it never does. And then people are just delighted. When they finally realize that it’s just my offering to the community . . . It’s such a beautiful thing. I have people coming up to me at the end of weekends with tears in their eyes sometimes because they’re so grateful and amazed at what was created over the weekend. I love it.

You are real.  This is what I love about you. In my opinion, you are very authentic.  Many people try to do what you do but for them it is a marketing strategy which for me can be easy to identify and I think on some level this can be sensed by most people.  I have felt this way about several projects that initially started using the space or wanted to use the space and I decided to distance myself from them and suggest they use a different space.

Do you feel like most people try to push the relationship too far too fast? Or try to formalize it before it’s ready? Or push it in a box?

This can happen.  I don’t usually resonate with people that do this and I assume they do not resonate with me either.  I compare it to dating and relationships and the various levels relationships may take

1) friends

2) dating

3) committed realtionship

4) intimacy (of course this can happen earlier in this process icon smile case study: torontos inner garden )

5) marriage
6) kids
Etc.

So some people you meet you are feeling like you are just on the first level and they want to jump to #5 after five minutes of conversation or because they know someone you know.  You must get this a lot- someone hears about you – thinks this dude knows a lot of people – next they contact you and want you to be their pimp or best friend, lover , husband, father to their child and you are thinking who the f$%* is this person, maybe i should check their criminal record or at least their credit rating.  Are you following my madness?

I did this a couple times trying to be helpful and support people but discovered it was not wise.

It is so, so, so important who you co-associate with.  Being friends with someone is different then promoting their work or putting your name on the line for them.

Was it hard in the beginning – when you were so broke to be so generous?

No.  I was glad i was able to give back to the communities that had nourished me and supported me during my most difficult times

Offering the space for free for the first six months and co-creating with the right people who promote the space were both essential to help us grow in the beginning.

Allowing people to come to you and let relationships organically grow is also important if you want to be a hub for events.

What’s the response been so far?

Wonderful.  We are almost at the point where the space can start to sustain itself in less than a year.

How are you marketing this? What’s been most effective?

As you can see from our website we don’t market the event space directly we just advertise the events that occur at the space on our website and facebook.

The space and the experience of being in the space sells itself.  Most people who approach us about renting have previously attended an event at the space themselves.

Personally, if there is a type of event that I would like to personally have happening at the space I try to connect with Hubs in that community and  invite them for tea.  That is my main advertising. I basically sit with people and chat to discuss their hopes and dreams (and sometimes The Inner Garden can support them in making their dreams reality).  I meet with anyone really i.e. I meet with those interested in meeting and connecting not just people that want to rent space.

But you do have an email newsletter which you send out yes? How many people are on that list at this point?

Yes, the newsletter is for the events not the rentals though (although having a nice newsletter attracts customers).  Rachelle is the creative mastermind at The Inner Garden that takes care of everything that we require to promote the space and events.  Our long-term plan is to have a monthly newsletter + weekly updates that feature (a specific event) each week.
Not sure how many people (approx. 500) are on our list but we do have people requesting to be on the list each week (maybe 5 people a week) through our website.

One idea (long-term) was to offer to include people on our website and newsletter for free in exchange for circulating our newsletter to their contact list.  This would not be policed but just done on a honor system. I trust that this would help build their reputation with their own contact list by showing their contacts the great space they are using and what other great people are using the community space that they are using.

This helps us build a community and bypasses me trying to collect emails at someone else’s event (which is awkward).  For instance, if 12 groups use the space each month and they each have 500 people in their list each person’s event gets to 6000 people instead of 500.  This goes further if 40 groups use the space over the course of the year now your newsletter is going to 20000 people.  We are currently offering the links and newsletter for free now but to become sustainable long-term we may have to do something.

If someone wanted to do a similar thing what would you say are the biggest mistakes to avoid?

Have people pay in advance in full. People who cannot commit ahead of time will probably not be successful and will be more likely to drop out on you.  This happened several times and cost me ++ money

Be mindful of how much time you spend promoting events.  Sometimes it is important to cut your losses (and admit your mistakes).  Communicate clearly.

What are the things you think people could mis-communicate on doing the kind of thing you do?

Lack of clarity on boundaries and expectations.  From when money is due to what hours they are able to use the space from to what is and is not allowed in the space

Most people i co-associate are just super grateful so i don’t really have any problems. Above was just mostly growing pains

I’d also say follow your gut instinct of what you should have in the space or who you should get involved with and most importantly it is more important to have quality events then it is to have quantity of events

Can you share a story of a time you didn’t trust your gut and what happened?

Last year I had an artist whose art I agreed to display.

In my opinion, I did a huge favor for someone else that uses one of the offices in the space.  My gut said no, no no but i tried to be nice and I  needed the money. The artist ended up damaging the place (costing me a lot of personal hours to fix up the place), and then yelling and swearing at me etc.  So i returned his $300 without being asked and moved on.  I considered it taxing myself for not following my gut.  The great thing was he was transformed in this process.

He was transformed from a person that was very angry and felt like he was taken advantage of  to a person who now smiles at me in the hallway and talks to me.  So instead of having someone spreading false rumors about the space and me he came to me insisting on returning the money and appologized for his actions.

What do you think are the most important things to making this kind of thing work?

The most important is a clear vision of what you would like to do.

What does this mean to you and why is it important. Most people would say they have a clear vision. What’s the cost of not having this clear?

If you are not clear you will attract people and situations that you do not want to wish to have in your life.

And then it’s all about love and support from those close to you, and a willingness to change your direction if things are not working out.

I’m curious where you’ve had to change your direction with this.

The whole direction of the space changed (see above) from a school to an event space.  Also i think you need to be open to how others want to use the space not just your own ideas (but at the same time following your gut and having a clear vision which can be a fine line at times).

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For more info just visit the Inner Garden website.

 

If you’d like get cool posts like this in your inbox every few days CLICK HERE to subscribe to my blog and you’ll also get a free copy of my fancy new ebook “Marketing for Hippies” when it’s done.